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479 complaints
281 resolved 198 unresolved
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Viking River Cruises headquarters

5700 Canoga Ave
California, Woodland Hills 91367-6569
United States

Viking River Cruises phone numbers

What is Viking River Cruises’s email address?

Viking River Cruises’s support and contact email address is vrcsocial@vikingcruises.com

Viking River Cruises website

Viking River Cruises working hours

Mon 4:00 am - 9:00 pm Tue 4:00 am - 9:00 pm Wed 4:00 am - 9:00 pm Thu 4:00 am - 9:00 pm Fri 4:00 am - 9:00 pm Sat 5:00 am - 7:00 pm Sun 5:00 am - 7:00 pm

What category is Viking River Cruises related to?

Viking River Cruises is related to the Cruise Lines category.

What are the social media accounts of Viking River Cruises?

What is Viking River Cruises's Facebook?
Connect with Viking River Cruises via Facebook at Viking River Cruises
What is Viking River Cruises's YouTube?
Like, share & subscribe to Viking River Cruises on YouTube at Viking River Cruises
What is Viking River Cruises's Instagram?
Check out Viking River Cruises's Instagram pictures and videos at Viking River Cruises
What is Viking River Cruises's LinkedIn?
See Viking River Cruises's portfolio on LinkedIn at Viking River Cruises
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Viking River Cruises information: contacts, address, founders, CEO, services, and products

Viking River Cruises is a multinational company founded on 1997 with its headquarters located at Basel, Switzerland and key people behind it being Torstein Hagen,, Founder, Chairman, Karine Hagen, and Senior Vice President. Viking River Cruises currently employs approximately 5,000+ people. Viking River Cruises deals in the Travel and tourism industry and offers products such as River cruises, Ocean cruises, Expedition cruises According to the latest report, Viking River Cruises has generated $3 billion (2018)

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When was Viking River Cruises founded?

Viking River Cruises was founded in 1997.

What industry does Viking River Cruises compete in?

Viking River Cruises competes in Travel and tourism industry.

How to write a complaint about Viking River Cruises?

To write a complaint about Viking River Cruises and get an answer from the officials of Viking River Cruises, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Viking River Cruises can be filed via the specific Viking River Cruises complaint section.

Overview of Viking River Cruises complaint handling

479 Viking River Cruises reviews first appeared on Complaints Board on Jun 12, 2009. The latest review Cruise to Oberammergau was posted on Aug 13, 2022. The latest complaint River cruise refund was resolved on Mar 01, 2022. Viking River Cruises has an average consumer rating of 3 stars from 479 reviews. Viking River Cruises has resolved 281 complaints.

Is ComplaintsBoard.com associated with Viking River Cruises?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Viking River Cruises Customer Service. Initial Viking River Cruises complaints should be directed to their team directly. You can find contact details for Viking River Cruises above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Viking River Cruises. Discuss the issues you have had with Viking River Cruises and work with their customer service team to find a resolution.

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Latest Viking River Cruises’s complaints

C
4:01 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Viking River Cruises - Cruise to Oberammergau

We pleaded for VRC to see a sensible alternative to requiring every passenger to be shot and boosted by the experimental vaccines. We have natural immunity, no comorbidities, would sign a waiver if needed but will not get a shot that doesn't protect against Covid anyway. I emailed the CEO, the Medical Director and got no response other than referral to...

Read full review of Viking River Cruises
D
10:55 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Viking River Cruises - Viking making unauthorized charges to my credit card

Latest incident; booking #6740729. Viking has processed three unauthorized and erroneous credit card charges; 3 May 2022 for $570, 31 May 2022 for $940.64, and 3 August 2022 for $940.64. I initially contacted Viking on the first charge. The person stated Viking didn’t do it since only the travel agent processes charges (aside from deposits). My travel...

Read full review of Viking River Cruises
M
8:26 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Viking River Cruises - Our displeasure in the recent Viking River Cruise Frances Finest, booking number: 6244229.

Booking number: 6244229 This was our fourth cruise on Viking. We found the tour guides completely unacceptable to Viking’s previous standards. Their rapport with the passengers was robotic and most guides needed training on how to use a microphone without garbling their words and over enunciating every word! As we had done in the past, we decided to...

Read full review of Viking River Cruises
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