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Verizon Wireless - Cell Phone Service / verizon is charging me a school district tax and I don't live in the school district

United States
1
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We switched to Verizon cell service at the end on November. Our first bill showed a charge for a school district tax for a district that is several miles from our residence. I called customer service and the rep agreed to credit my next bill. The following month the the bill showed the credits but also showed a charge for the tax. I called CS again and offered to send in a copy of my school tax bill to prove that I didn't live in the taxing district but was told that it wasn't necessary and they would initiate an investigation. Today I got a call saying that they had contacted my assessor and the tax was correct and I would continue to be charged. That isn't possible because I DON"T LIVE IN THE DISTRICT FOR WHICH I'M BEING TAXED!!!
Va
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Verizon Communications Logo Verizon Communications
Customer Service
Overall Satisfaction Rating

1054 Reviews
1300 I Street, NW, Suite 400 West
Washington
DC
United States - 20005
+1 212 395 1000
+1 202 789 1432
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