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Verizon Prepaid / billing

1 United States

I made a one time payment on my sons account, Verizon prepaid stored my card information and within a month they had charged my card $387. plus I made many calls to their customer service dept All that I ever got was "take it up with your bank" it was not a mistake made by my bank or my banks responsibility, I have talked with many people that have shared the same horrible issue with Verizon prepaid. I will under no circumstances EVER be Verizon prepaid customer, which is a joke!! Should be against the law for them to be able to store anyone's bank info without asking customer!!!

May 15, 2018

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