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Verizon Prepaid / billing

1 United States Review updated:

I made a one time payment on my sons account, Verizon prepaid stored my card information and within a month they had charged my card $387. plus I made many calls to their customer service dept All that I ever got was "take it up with your bank" it was not a mistake made by my bank or my banks responsibility, I have talked with many people that have shared the same horrible issue with Verizon prepaid. I will under no circumstances EVER be Verizon prepaid customer, which is a joke!! Should be against the law for them to be able to store anyone's bank info without asking customer!!!

May 15, 2018
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  • 9w
      15th of May, 2018
    0 Votes

    what exactly was this charge for?
    certainly not paying that a month
    I would indeed contact your bank and dispute it and have it refunded
    if you bought your phone from them or any store its paid for than and there
    all you need to do is get the refill cards most in most stores and enter the number ( pin) to credit account
    would also file a complaint with the better business bureau

  • 9w
      15th of May, 2018
    0 Votes

    oh forgot to mention I would login on there version site and remove your bank information

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