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Verizon Fios / complete outage no tv, internet or phone service

1 332Murphy, TX, United States Review updated:
Contact information:
Phone: 972 4224294

Verizon Fios has been out for more than 16 hours now. No phone, No internet, No TV. And I cannot reach anybody in Verizon to find out why.

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Ch
  17th of Dec, 2008
Agree Disagree 0 Votes

Update: Finally able to get through to VERIZON FIOS. I had to go back home and go tthrough their so called "trouble shoot" drill. Finally said, what I already knew, there is a "physical break" on fiber.
They can send a technician only tomorrow. And some body has to be home between 8 and 10. Why do they need somebody at home, if they are repairing the Fiber. They installed the fiber in backyard without me.
I am done with bundled deals and Verizon. I had terrible billing problems before.
Will get Time Warner for internet, DIRECTV and Vonage. At least all won't together.

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