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Verizon Fios Email / scam!

1 United States

Well it has been almost 6 days and Verizon still cannot figure out how to turn my DSL email accounts over to FIOS accounts. I cannot access my sub accounts and every night I call and they update the ticket. The OCS group then tells them it is working and nothing.

Plus the on hold time is nuts. The fron line people at the fios are very nice but their hands are tied the say because they cannot even talk to the national email support people at verizon. All they can and are allowed to do is update the ticket. And they are good people they have tried everything. But the freaks at the national level... not sure. maybe I will post the double billing for the DSL and Fios situation next with verizon.

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