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UPS / unethical

1 Universal City, TX, United States

UPS local store shipped fragile items, they packed and I paid for fragile packing and postage. Shipment arrived completely damaged, elephant sculptures all broken. The shipment was sent back to Universal City, UPS store. After holding for 2 weeks at the store, they called and told me to pick up the damaged merchandice a check was released for their value back to the store. The next day UPS store called me to bring the package back or they would not release check. The broken elephants had already been placed and picked up by trash collection. Even though the store had the open and damaged package for over a week for inspection, which they did, they now will not release check without broken elephants.
UNETHICAL and a scam and their Promise means nothing.


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