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Ultra Acai Berry / Stole my money

1 GA, United States Review updated:

Those "free" 14-day trial offers for "super food" diet supplements claiming celebrity endorsements may be too good to be true, according to the Better Business Bureau.

The bureau released a statement this January warning consumers to be wary of online sales offering acai berry-related weight loss products, saying the marketing of these products is often misleading. The bureau said it has received "thousands" of complaints from consumers about online sales of acai berry products.

In a scheme called "negative option" advertising, dozens of companies nationwide offer "free" trials of acai diet products, claiming endorsements from Oprah Winfrey, Rachael Ray and others, but then charge month after month unless the consumer cancels the order, according to the bureau.

"BBB [the Better Business Bureau] can't speak to the restorative or weight-loss properties of acai-based products, but we are taking companies to task for their misleading sales and marketing practices, " bureau spokesman Steve Cox said in a statement.

"Many businesses across the country are using the same selling model for their acai products: They lure customers in with claimed celebrity endorsements and free trial offers, and then lock them in by making it extremely difficult to cancel the automatic delivery of more acai products every month, " he said in the release.

The endorsements are also misleading, according to the bureau, and some lawyers representing those celebrities have already gone after these online companies.

"Consumers should be aware that Oprah Winfrey is not associated with nor does she endorse any acai berry product or online solicitation of such products. Attorneys for Harpo are pursuing any companies that claim such an affiliation, " said Don Halcombe, spokesman for Harpo Productions, Winfrey's production company. Rachael Ray has also complained to companies that falsely claim she has endorsed their products.

Consumers can check to get a "reliability report" on particular companies before purchasing an online product.

"These companies are simply abusing general acai berry endorsements from well-known, trusted celebrities by using it as a tacit endorsement of their company and products specifically, " added the bureau's Cox.


The U.S. Food and Drug Administration is expanding, for the second time, its nationwide alert to consumers about tainted weight loss products containing undeclared, active pharmaceutical ingredients.

The FDA has identified additional weight loss products (Herbal Xenicol, Slimbionic, and Xsvelten) and new undeclared active pharmaceutical ingredients (fenproporex, fluoxetine, furosemide, and cetilistat).

"These tainted weight loss products pose a great risk to public health because they contain undeclared ingredients and, in some cases, contain prescription drugs in amounts that greatly exceed maximum recommended dosages, " said Janet Woodcock, M.D., director of the FDA's Center for Drug Evaluation and Research. "Consumers have no way of knowing that these products contain dangerous drugs that could cause serious consequences to their health."

On Dec. 22, 2008, the FDA warned consumers not to purchase or consume 28 different products marketed for weight loss. On Jan. 8, 2009, the FDA expanded the list of tainted weight loss products to include 41 additional tainted products. The FDA will continue to update this list as warranted.

The products listed above, some of which are marketed as dietary supplements, are promoted and sold on various Web sites and in some retail stores and beauty salons. Some of the products claim to be "natural" or to contain only "herbal" ingredients, but actually contain potentially harmful ingredients not listed on the products' labels or in promotional advertisements. These products have not been approved by the FDA, are illegal, and include the following undeclared active pharmaceutical ingredients:

fenproporex – a controlled substance not approved for marketing in the United States;
fluoxetine – an antidepressant available by prescription only;
bumetanide – a potent diuretic available by prescription only;
furosemide – a potent diuretic available by prescription only;
rimonabant – a drug not approved for marketing in the United States;
cetilistat – an experimental obesity drug not approved for marketing in the United States;
phenytoin – an anti-seizure medication available by prescription only; and
phenolphthalein – a solution used in chemical experiments and a suspected cancer-causing agent that is not approved for marketing in the United States.
The FDA has inspected a number of companies associated with the sale of these illegal products and is currently seeking product recalls. Based on the FDA's inspections and the companies' inadequate responses to recall requests, the FDA may take additional enforcement steps, such as issuing warning letters or initiating seizures, injunctions, or criminal charges.

The FDA advises consumers who have used any products containing these ingredients to stop taking them and consult their health care professional immediately. The FDA also encourages consumers to seek guidance from a health care professional before purchasing weight loss products.

The health risks posed by these products can be very serious and include high blood pressure, seizures, tachycardia (rapid heartbeat), palpitations, heart attack, and stroke. Sibutramine, a controlled substance, was found in many of these products at levels much higher than the maximum daily dosage for Meridia, the only FDA-approved drug product containing sibutramine. These higher levels of sibutramine can increase the incidence and severity of these health risks. Fenproporex, another controlled substance, can cause arrhythmia and possible sudden death.

Health care professionals and consumers should report serious adverse events (side effects) or product quality problems to the FDA's MedWatch Adverse Event Reporting program either online, by regular mail, fax or phone.

Regular Mail: use postage-paid FDA form 3500 available at: and mail to MedWatch, 5600 Fishers Lane, Rockville, MD [protected]
Fax: 800- FDA-0178
Phone: 800- FDA-1088


More Ultra Acai Berry Complaints & Reviews

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  • Ma
      16th of Mar, 2009
    0 Votes
    Ultra Acai Berry - over charged
    United States
    Phone: 1 800 983 7968

    Just an hour ago I ordered a trail bottle of Ultra Acai Berry tablets. I was only supposed to pay only $4.95 for shipping. I gave them my credit card number and waited for my receit to appear. When it did appear I discovered that instead of the $4.95 charge there was a charge of $13.95. They had said that I had asked for express shipping. Of course that is a total lie, I never even thought about express shipping. Please be aware of these people, this is not their first complaint.

  • Cr
      3rd of Apr, 2009
    0 Votes
    Ultr Acaiberry - SCAM
    United States

    It is a scam!!!

  • Ir
      10th of Jul, 2009
    0 Votes

    I ordered the trail offer for $4.95 which was for shipping & handling today I received an electronic receipt for $79.22 which was charged to my account without my knowledge. When I called they claim that you have to cancel your membership within 15 days or be charged since when does ordering a product online automatically enroll you in a club of sorts. I called and told them to refund my money at which tome they stated they could not. When I thretened to call the Better Business Bureau they change there song and said they would immediately refund my money and canel my membership. Don't order with these people this is a "BIG SCAM!!!"

  • Jo
      31st of Aug, 2009
    0 Votes
    Ultra Acai Berry - Frudulent sales
    ultra acaiberry
    United States

    I was invited to try a sample bottle of the product and paid $1 for it. Since then i kept receiving bottles and being charged for them without my authorization. Since i don't live in the us i receive the product to my daughter's address in nyc and i don't see it all the time. Only when i get to the us. I can want to return all the bottles in my possession since this product has no effect whatsoever. It's a real scam!

  • Re
      5th of Oct, 2009
    0 Votes
    Ultra Acai Berry - doesn't work at all
    Natrascience Inc.
    11807 Northfall Lane
    United States
    Phone: 1-877-628-7272

    In May I bought 6 bottles. Have lost nothing. Thought I would keep trying because so many people have had great results with it. I now believe that this isn't the real Acai Berry like was advertise my Oprah and CNN etc.

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