Truworthsfailure to take responsibility

Review updated:

I went to truworths branch to pay and settle my store account, I swipped my bank debit card for the full amount, the tranaction was sucessful and I was told that the account would be closed... Months later I recieve calls stating that my account which to my knowledge should have been closed is owing the amount I paid and more as it had accumulated interest... When enquiring about the matter and I was told that they failed to collect the money from the bank after I had swipped my card... Soo I fail to under whos fault that is... I have been recieving endless threatening call from their lawyers...

Aug 29, 2014
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  • Sh
      Feb 02, 2016

    I am experiencing the exact same problem at this very moment with YDE which is apart of Truworths...what was the outcome?

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