TJX / returns

I purchased a $40.00 pair of shoes in the past two weeks wearing them for the first time Monday. I wore them from my door, to the car, then from my car to work, 75 yards, and removed them. My feet slid around so that I am not able to wear them. I attempted to return them today, and was told there was "too much wear to take them back". I have purchased a number of items from TJMaxx since the Eldersburg location opened late last year, and even have their credit card. The male manager recognizes me as a frequent visitor to the store. I am completely disappointed that my shoes could not be returned; I cannot wear them! Does anyone ever consider the "wear" that occurs in the store, on the dirty floor, with various people trying on, and ambulating in, the shoes? I do not plan on returning to TJMaxx for ANY purchases, and will share my dissatisfaction on local social media.
Mrs. Lehmann

Mar 18, 2017

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