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Tim Hortons / service

1 Chelmsford, Ontario, Canada

On Dec 29 around 1030 am we ordered two suasage bagel belts with ranch dressing and ended up with two bacon belts. So had to go back to get the right ones. Then they gave us two more with no ranch sauce. Then they didn't give us the two donuts we payed for. We were already traveling so I called the store to tell them and the lady said to come back AGAIN to replace the belts and get the donuts. I explained we could not come back again or we would be late for our appt. She then says to stick the belts in my freezer and bring them back another time. ARE YOU KIDDING ME. I am very angry and upset with the whole situation. I am also a franchisee and am disgusted with the treatment I received

Dec 29, 2017

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