Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Tim Hortons / hedious service

100% 1
Contact information:
Tim Hortons
Tim Horton a Canadian symbol? It's a joke, at least in this franchise: (2141 boulevard Lapiniere Brossard, QC J4W 1L7)

Lowest quality service and most disgusting management I've ever experienced! It is shocking to learn that Canadians love this brand!

No one speaks English there, when I tried speaking French to explain my nut allergy problem, all were extremely impatient and the supervisor (an Arabian boy) would not listen at all and snubbed my complaint multiple times after I told him how bad the workers' attitude is.

When I asked a female worker (she said I was stupid) to apologize, she shouted at me and and said her father is the owner.

When I insisted that they apologize, the supervisor threatened that he would call 911. I sat there waiting for 20 minutes and turned out he did not call. First time being threatened by a customer service personnel...

At Tim Horton, the food is not bad, but I'll NEVER go there again because of extremely poor quality of service.


Sort by: UpDate | Rating
A  31st of May, 2011 by 
Agree Disagree 0 Votes
It WAS Canadian, and Canadaians DID love it.. It's been collecting piles of ### since wendy's bought it out... Most Canadians don't notice the slow increases in price and shrinking of serving. Everything about Tim Hortons just SUCKS SWEATY SACK now
D  7th of May, 2012 by 
Agree Disagree 0 Votes
I imagine the OP was making a scene and acting like a fool and that's why they threatened to phone the police. If you were called names you don't stand there and ask for an apology. Instead you forget about ordering, leave and file a complaint...who cares if the worker apologizes, she wouldn't have meant, it you were probably acting stupid. And btw, it's spelled hideous, genius
N  7th of May, 2012 by 
Agree Disagree 0 Votes
^ Sharpening your sword on old complaints, are you? *giggle*
N  7th of May, 2012 by 
Agree Disagree 0 Votes
Sure am!
N  7th of May, 2012 by 
Agree Disagree 0 Votes
Lexophillic is in hot water with the Basher. Ript agrees.
N  7th of May, 2012 by 
Agree Disagree 0 Votes
Lex likes it hot.

Post your Comment

Tim Hortons Logo Tim Hortons
Customer Care Service
874 Sinclair Rd
Canada - L6K2Y1
+1 905 845 6511
View Full Information

Reply to