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Tim Horton / tim horton fastcard

Posted: Feb 13, 2018 by   User 
Complaint Rating:  0 % with 1 votes
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Contact information:
Tim Horton, Canada
timhorton.com
Received 2 fastcards for Christmas. Unfortunately, by mistake, I was given the top portion of the card and the bottom part was tossed out. When I called Tim Horton's customer service, I was told there was nothing to be done about the mistake because the cards were sold by a third party like Walmart, Costco, and such. I cannot believe that a corporation like Tim Horton cannot put a safeguard in place in order to ensure consumers are not the ones "losing out" when mistakes are made.
In this case, Tim Horton received its share of the value of the cards ($25 for one and $50 for the other), the third party sellers got their share of the card for selling it, and I, a senior citizen, got nothing for Christmas. Plus the purchaser, because of errors, lost their money. DOESN'T SEEM RIGHT DOES IT.

Tim HortonTim HortonTim HortonTim Horton

Complaint comments Comments (0) Complaint country Canada Complaint category Food

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Tim Hortons Logo Tim Hortons
Customer Care Service
874 Sinclair Rd
Oakville
Ontario
Canada - L6K2Y1
+1 905 845 6511
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