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The Pep Boys / tire replacement

1 Arlington Heights, IL, United States

I bought 4 new tires which were installed at Pep Boys in Arlington Heights, IL. Immediately after picking up the car, I got a TPMS Check warning light. When I brought it back, I was told it was a bad TPMS sensor and it would cost almost $200 to fix. The technician said it was a "coincidence" that the sensor broke 5 minutes after the tires were changed. What really happened was they broke it and now they are making me pay to repair it. This is a fraud. I am filing a complaint with the BBB.

Nov 10, 2018

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