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Telkom SA SOCproduct of telkom that is misleading

Review updated:

I am miss. Du Toit tel no [protected]. Telkom gave me one year free calls to Telkom and Telkom mobile numbers. In the beginning of March they said that that that first year or free calls was finished and sent me a SMS that I can activate a 500 mb free for R59 but no where did it say that that product is only valid for 7 days. I activated it and then realized that it was only valid for 7 days. I contacted Telkom and they told me that it was supposed to be valid for 31 days. They said that they will rectifie it but every month the deducted the money and dit nothing. Every time Telkom just said that they are working on it and it will be rectified but every month they take my money. I don't know what to do because Telkom does not help me and is taking my money every month. I asked them many times to cancel it but thy don't thy just keep on deducting my money

Telkom SA SOC

Jo
May 01, 2017
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Comments

  • Sc
      May 01, 2017

    I was caught with the same scam in Februray this year. Only after I purchesed this package did I realize that the promotion was misleading in the sense that it is only valid for 7 day. I have ever since been trying to get this canceled from my account, but keeps deducting R59 on the 1st of ever month (3 moths in a row now). Numerous refs and plenty calls to the call centre to no avail. Pathetic service. [protected]

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