SUBMIT A COMPLAINT

Telkom SA SOCpathetic customer service from telkom

I requested a cancellation of a Telkom Mobile account last year May.
I've been given the runaround since. All I get is a random phone call with someone on the other end making a whole lot of empty promises...

All I want is for this account to be cancelled, and my money refunded, like i was promised by the last agent that called me.

I have a list of reference numbers that you can use to follow up, if need be.
These are the last 3 reference numbers i received:
[protected]
[protected]
[protected]

Please ensure that something is done to complete this request. It's ridiculous that a person has to wait for almost a year to cancel an account that was never requested in the first place...

Mi
Jan 30, 2017

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