SUBMIT A COMPLAINT

Telkom SA SOC / pabx service

I have been trying to sort our our company PABX since the beginning of May. They eventually sent my papers to the technical department on the 25th and I was promised that my installation would take place on the 28th. I then phone back on the 29th only to be told that the stock is not there and they would escalate the reference.

I then had to phone back everyday there after to find out what is happening only to be told the stock would only be arriving on the 5th of June. Today is the 5th and when I phoned again this morning I was told the stock has not arrived once again.

My consultant was Dikiledi Maropeng and the other persons that I dealt with is Zayd Abrahams, Andre in procurement and also a couple of people in the call center namely: Lindi, Agnes and Thebogo.

I would like a response ASAP.

Kind Regards,

Laetitia White

Ti
Jun 05, 2018

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