The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Telkom / phone lines x 5

1 South Africa

We have had a cable fault for three months on our lines.
*Every time we phone, all they say is "Your problem is linked to a cable fault"
*These five lines have worked on and off since the cable was re-joined
*We are an old age home and the telephone is the only form of communication with
local and overseas family
* No updates on progress
* Every time we phone, the consultants tell us the same story and will not let me speak
to a supervisor
*Today the consultant put the phone down when I requested to speak to somebody in
charge

Ma
Aug 10, 2018

Post your comment