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Telkomno adsl

1
T Review updated:

In the last 3 months my adsl line has not worked at the end of each month.
I logged the fault on 26/05/2009 and they have not fixed it yet.
I keep phoning Telkom but they just dont seem to care! Even the managers dont care and put the phone down in our ears.
I dont know what to do anymore.

Responses

  • S
      May 17, 2010

    I can fully appreciate your problems with Telkom and the no care attitude. I have been trying to activate my line to an ADSL, after 3 weeks of calls, they have just informed me that the application was actually canceled the same day I made the application. Imagine my suprise, no one at telkom told me over the last 3 weeks that there was in fact no order. Of course there was in fact an order because they gave me the order number. When I explained all of this, they calim no responsibility and worse, they suggest I apply for the ADSL from the begening again. I tried to speak to someone of authority, however the call centre agents are not willing to give out names or alternate tell numbers! If anyone knows who to call, or what I should do to get some results Please Please let me know, I realy don't know what else to do!!

    Rgds Stuart

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