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Telkomadsl installation

Review updated:

Im a new customer I used to hear about the bad service from telkom and now Im experiencing it to myself. I was informed that technician is gonna come today for the line installation. I came back early at work. I have been waiting since in the morning then at 14h30 I decided to call and find out where is the technician and I was informed that he is no longer coming... The order has been taken back

Kl
Aug 15, 2017
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  • An
      Jun 26, 2018

    Hi, I applied for an ADSL line in February. To date nothing has been installed. Technicians have come in twice but unfortunately we have had no feedback from Telkom as to what is causing the delay. I've called Telkom on numerous occasions only for the call centre to give me conflicting stories as to why the line hasn't been installed. When I asked to speak to someone senior they said there's nobody that I can speak to and they cannot even give me a time frame as to when the line will be installed. I have students on the property and its imperative that they have WI-FI to study. I'm really frustrated and at my wits end. Please respond to my complaint.

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