order mess up!
Every single time I get food from Taco Bell, they either mess my order up, smash my food in the bottom of the bag Or my food is nasty. Tonight I ordered a mexican pizza and the whole thing tasted old, every time that i speak to a manager they just blow you off and send you on your way, by telling you that they are sorry and it wont happen again, but it always does.
price gouging
I live in a mid sized college town in Texas situated between Austin and San Antonio, San Marcos. This town has an average family income of about 18K per year, so it is not an economicly booming town at all.
Most of the people that live here are employed by the university. The one corporate Taco Bell Store in this town seems to think that it can charge about 10% more on menu items that in markets that are much much higher in the average income bracket. One goes to a taco bell with the expectations of spending less than 5 bucks for a meal. Not so at this one, any vegetable product that is an addition is .30 cents more per item even if the item already comes with that product. Extra cheese one would expect to pay for as that is common through out the industry, however .30 for a few more chunks of onion on a bean burrito is a little much. The menu prices as I stated are higher as well, and the portions that are given for these items are about 10% less than at other stores (this was done over several days buying items at this store numbered 019846 and a store in Buda and one that is at the Sam Marcos Outlet malls, the two nearest to this store and doing a weight comparison). Now this is a little flimsy at the moment, but more research will be done and a complaint to the city on price gouging will insue.
The complaint has been investigated and resolved to the customer’s satisfaction.
overcharge for food!
We were over charged, and the manager said was because they didn't get the "skickies" (new menu prices) in yet. She also would not reimburse us the difference - This seem illegal to have the customer pay a higher price than advertised on the menu.
This, coupled with a negative attitude of some of the employees will only lead to dissatisfaction.
The fleecing of customers happens all the time though. You want extra cheese? They charge. But if you hold the cheese, you get no money off of your order. McDonald's, BK and others do the same.
But to not give the price on the menu? I would have told them to cancel my whole order, then reported them to the appropriate agency. This IS a GROSS violation of state law and would have levied a HEFTY fine.
rude service
My experience at the taco Bell on 92ndst between cactus and shea was the worst I have ever had. When I walked in there the lady at the register was rude. She made no contact to say hi how can I help you, she just kinda stood there. I went ahead with my order and advised that I do not want any cheese on the chalupe that i ordered because my friend i...
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Lol! I'm sorry to seem insensitive but the jokes that you've heard about people who are unsuccessful in life going to work at fast food, are all true. People there aren't looking to work hard and they don't care.
If you want real food, make it yourself; otherwise don't complain about low quality and low service.
In my opinion you deserve it all, McDonald's, KFC, Burger King; all your favorites stuff 10 chickens into small cages and drug them to the point where their legs break over their fat.
I'm not trying to make this about being a vegetarian, lol; but my point is that fast food is cheap and called fast for a reason. You cannot base your decision on going there because of bad service, especially if it was a single time.
PS. Sindy you're very dramatic; I love it xD
I eat at alot of fast food places due to my time schedule, and i am usually pretty happy about my food I am not a picky eater, On this day 10th of February, 2007 i went to taco bell in Joplin mo the one on main street, because the one i usually go to was very busy ( now i know why) Taco bell has been know to be a good place to eat i know im there a lot But on this day i was very disappointed, me and my boyfriend ordered 4 tacos added sour cream and 1 tostasda with sour cream, One chicken quesadilla - you would think a very easy order.
I guess it was to much for the mouthy cook to handle, ordered sour cream, couldn't find any on it- added lettuce to a taco that was not to have any, and then forgot the chicken on my quesadilla, When i went and talk to the people about the order they said it was my fault it was was wrong, first of all HOW is it my fault they forget to put chicken on the quesadilla, and on the tostasda well instead of the beans and cheese being on the shell it was put to the side OR i would like to call it thrown to the side due to laziness, I have never been treated this bad in my life and Taco Bell will no longer get my business, not only was i accused of being the person in the wrong about the food order even after showing them a receipt, I was not even offered a replacement for the wrong order. Even though my one little complaint will not be heard, Im sure one day someone might get threw to this company that there getting worse and there name is going from Taco bell to taco Hell!