Synapse / unauthorized charges
My checking statement showed a $39 ACH Withdrawal made by Synapse on Nov 3. I called them and they informed me it was for magazines I had ordered and that I signed for 'automatic renewal.' I never gave authorization for them to go into my checking account and help themselves to the money. They returned part of the money saying they were billing me for magazines I had received. I have notified my local bank and with some insistence they agreed to turn it over to their fraud department. I will also notify the police if necessary. I would recommend anyone who is ripped off by this firm insist their financial institution place a fraud investigation on them and do something to protect accounts in the future. Also...I will contact the Better Business Bureau.
More Synapse Complaints & Reviews
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- Synapse Group - "auto renewal postcard"