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1.9 13 Reviews

Popular Mechanics Complaints Summary

3 Resolved
10 Unresolved
Our verdict: When using services from Popular Mechanics with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Popular Mechanics reviews & complaints 13

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Newest Popular Mechanics reviews & complaints

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S
3:04 pm EDT

Popular Mechanics popular machanics

acct # [protected]

I did not subscribe and do not want your magazine. Yet you billed me

Please remove this bill

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7:09 pm EDT

Popular Mechanics Cashew Biometric wallet

No support of any kind, The merchandise does not work as described, essentially I bought a $100 paperweight. I just want the thing to work correctly the website is poorly designed nothing works on the website for the cashew. Can I please get some help. This is really calls for me to take this to the BBB, And I have absolutely no problem doing that. I bought this wallet on good faith through your website however I was not to understand that there was gonna be zero to zilch support of any kind the chat link does not work it has an automated response. And in addition the paperweight has lights that blink on it when you touch them. Come on guys you got to do better than this at least test the stuff out for a couple of months

Desired outcome: Fix the bugs on the website, and make my merchandise work

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5:10 pm EDT

Popular Mechanics Popular mechanic car cover size xl for 1971 monte carlo

I bought a your Popular Mechanics car cover at Ollie's Outlet in Fredericksburg Virginia.
It 'stated on the box that Size XL will fit over a 1971 Monte Carlo, (SKU 663040). It is too
small . The sizing information on the box is not correct. ( Trn 09573, Str:124 5/19/20, 12:35pm sales ticket.
Any help in finding a cover that correctly fits my 1971 Monte Carlo would be appreciated.
I do not know when I will be in Virginia again.

[protected]@hotmail.com

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Is Popular Mechanics legit?

Our verdict: Complaints Board's thorough examination reveals Popular Mechanics as a legitimate entity with notable strengths. Despite a 23% resolution rate on customer complaints, which invites a closer look, Popular Mechanics stands out for its commitment to quality and security. Clients considering Popular Mechanics should delve into its customer service record to gauge compatibility with their expectations.

Popular Mechanics earns 94% level of Trustworthiness

Perfect Trust Endorsement: Popular Mechanics achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Popular Mechanics. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Popularmechanics.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Popularmechanics.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Popularmechanics.com you are considering visiting, which is associated with Popular Mechanics, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

The domain associated with Popular Mechanics is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.

Popular Mechanics as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Popular Mechanics website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Popularmechanics.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Popular Mechanics's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 23% of 0 complaints were resolved.
  • A website associated with Popular Mechanics has been reported to be selling weapons online. It is important to ensure that the website and seller are legitimate, and to abide by the laws and regulations of your country regarding the purchase of weapons.
  • We conducted a search on social media and found several negative reviews related to Popular Mechanics. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
R
10:07 am EST

Popular Mechanics Popular mechanics magazine

I have paid for a popular mechanics magazine until march 2021, I havent received a magazine since august 2019, I contacted popular mechanics by Email. I received an email reading that they received my payment and my magazine would resume, then I received an Email reading my subscription has been canceled. #[protected] I believe they have me mixed up with someone else, there may be 2 account numbers, I would like popular mechanics magazine to resume for the issues I have paid for, or refund my payment,

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6:57 pm EST

Popular Mechanics magazine

I have never ordered this magazine, and have called and requested it be stopped mailing to me: horace ramtahal
3351 marion street, apt 1, ft myers, fl 33916
I have already spoken twice with your company, and I am still having the darn thing mailed to me. To make matters worse, my mailman is not returning the magazines. I don't know where to go from here. Please give me some advice.

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5:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Popular Mechanics pages falling out

Dear sir, I received the september issue of your mag which I enjoy. However when I got it out of the plastic and started to read it. The first couple pages fell out. I thought no big deal and continued more and more pages fell out. What is going on is their a glue shortage?

Please send me another magazine — jim

#bxbdcfc *ecrlot 0247d*r-00
#pop127762938/2# 00008may25 17198

Jim meyer
460 hirschmann rd
Biglerville pa. [protected]

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J
7:21 pm EDT

Popular Mechanics 1st subscription still not received since january

Case id: [protected]

Subscribed early 2018 and until today haven't receive even th 1st copy.
Repeated emails to courtney, hallie and marolynn unfortunately ended with deaf ears.
This subscription is a huge loyal 3-years but after 6 month, I am beginning to regret this move.
For all you new subscribers, I advice you just stick to the 6month or yearly subscription so you won't fall into this trap.

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5:50 pm EDT

Popular Mechanics hurst publications

I have tried to stop any and all regular and "gift" subscriptions to no avail! There is no published phone number to make a human contact with.
A bill keeps being sent to me for "gift renewals" that I do not want!
How do I stop this? Customer service is a joke in that it will not service a customer in any way! I will never subscribe with hurst again!

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11:51 am EST
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Popular Mechanics magazine subscription

I am receiving 2 issues each month due to receiving past due billing notices from popular mechanics. Please discontinue and refund these 2 subscriptions

Popular mechanics and hearst should be a trusted magazine publisher. These deceptive past due notices and required continuous subscription are a scam.

Account # [protected] expiration date oct 17
# [protected] expiration date apr 18

Greg hartmann

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2:50 pm EST
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Popular Mechanics did not renew gift subscription (paid in advance several years)

I continue receiving "unpaid account invoice" with $34. Amount due. This is not an unpaid balance, but is listed as such. Each renewal I have paid in advance. I chose not to renew so ignored repeated letters "don't let your friends' gift end... Or forfeit your special savings rate... Just because you waited too long to pay your bill."
Fine print at bottom of their letter states "your gift subscription(s) will continue to be sent to your designated recipient(s) until you ask us to stop." this was never stated when initially paid for a designated time. Obviously, I am stopping my gift subscription by not renewing! Furthermore, my personal subscription was not renewed, and those magazines did stop at my residence.

Resolution: popular mechanics is undertaking a scam and I want these letters and "unpaid account invoices" to stop. I have no idea if the unauthorized "gift" continues to be sent or not. If it was sent without my authority, they should not bill me for it.
My acct # is: [protected]

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8:35 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Popular Mechanics scam or very bad customer services

Hi,
I paid for a subscription in august, and never receive the magazine.
I wrote three times to them explaining the case.

They have a very very bad customer service,
And this is the first and last time I do business with them.

Francois dallaire
514 717.0594
I

Read full review of Popular Mechanics and 3 comments
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roastingjack
, US
Feb 14, 2019 3:47 pm EST

I was writing the check for a subscription, when I read your small print about automatic renewal.

I don’t want automatic renewal.

I want a one year subscription.

I will decide when and if I want to renew, not you.

And don’t tell me I can stop the subscription at any time.

I want a one year subscription, no more, no less.

So until you change your policy, we are done.

G
G
Guy Roussel
Edmundston, CA
Jun 27, 2010 6:40 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I recieved a bill From the Hurst Publication DiV in Markham Ontario Canada for $29.97 for Popular Mechanics Magazine and i did not order that . The # of the order is Acc # [protected]. Now i want this invoice to be canceled immediately.

Guy R.

P
P
Poplar Mechanics
Imboden, US
Sep 12, 2009 11:13 am EDT

realized this was not the mag I thought. I am 77yrs old and do not need this Canceled almost immediatly . I am on SS and cannot afford money going out for something I cannot use.
Please REFUND my money. Thank you

ComplaintsBoard
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7:21 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Popular Mechanics - did not subscribe and are billing me.

I subscribed to popular mechanics for one year. They sent me an email to renew subscription. I didn't and now they are billing me for what? There is no phone number to contact them. No email address nothing in the way to dispute or contact anyone! It all seems shady to me. Who is running this company? I would sure like to get my hands on them!

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7:51 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Popular Mechanics coercive subscription tactics

I used to subscribe to popular mechanics, a magazine published by hearst publications.in an effort to keep within my budget, I decided not to renew the subscription. However, hearst sent me a bill anyway. Since I did not agree to renew my subscription, I did not pay the bill. Hearst then sent me another bill, which I wrote “cancel – did not order” on the bill and returned. I did this twice more. Then I received a notice from sunrise credit services, inc., a collection agency, telling me to pay up!
The bill? $10! And hearst has not sent the magazines to which they are so diligently trying to get paid! Why am I concerned over $10? Because it is unethical and coercive behavior that should be illegal. $10 from me is not much, but if this is their standard practice, it adds up to a significant amount, as most people would probably “pay off” the company…

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griffedi
Raleigh, US
Nov 04, 2013 6:57 pm EST

I just got off the phone with Popular Mechanics. I explained my frustration and his response was simply that he would be glad to cancel my account.
So, in the event that someone from Hearst publications reads this, be aware that I will never again subscribe to anything with you company associated. This is a poor way to conduct business and I feel certain that a number of people receiving a "delinquent account notice" will certainly respond by sending a check thinking they owe money.
I will no longer do business with a company that I perceive to be taking advantage of people and resulting to such business practices.
If you ever want my business again go back to simply sending a reminder notice and assume that if I do not respond I am not interested in renewing.

Under no circumstance does that give you the right to make any inference that I have a delinquent account. I signed up for a one year subscription and the year is over. I met my obligation deal with it.

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Contact Popular Mechanics customer service

Phone number

+1 (800) 333-4948

Website

www.popularmechanics.com

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