I perhaps used Airlines miles last year to get some magazines. This year I see charges on my credit card from the company magcustomerservice.com for 4 magazines totaling more than $120 . The credit card bill provided the phone number of the company, when I called they refunded me 10% less to cancel and said I would have to dispute the rest. When you call the number, they try to keep on you automated lines and not tell you how much the refund will be. I wanted the exact refund amount. The only way you get to talk to a person is if you hit "0" repeatedly, a number of times as the automated system keeps giving you options to punch more answers. Be persistent. Of course it was a waste of a fair chunk of time plus the stress of dealing with them. It was not my understanding that the magazines I took against my airline miles would be renewed each year automatically. There was never any mail to that effect. I am only glad that this month I happened to scan my credit card bill carefully. This is a scam. I can imagine that some people, in their busy lives may miss one or two scam auto renewals like this. That is what this company is banking on. The charges showed up on my most recent credit card bill, the charges are dated 11/11/2015. They gave me a confirmation number of [protected]. It is unacceptable that they will not give me the full refund.