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Symantec / Norton Antivirus / automatic renewal

CA, United States Review updated:
automatic renewal and charging my credit card without my approval on November 25, 2008. I sent a message asking for reimbursment ; no answer.


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  2nd of Oct, 2008
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They are doing automatic renewals on credit cards without letting people know. The only reason I found out, I'm pretty sure, is that my credit card had expired. So, they sent me an email to try to prod me into renewing it. I uninstalled their junk 6 months ago. And, I never signed up for this. I would never sign up for something like that. They probably hid this as some "option" in an obscure place in the ordering process when I first bought the stuff. I wonder how many millions of dollars they've stolen from people by doing this.
  8th of Dec, 2008
Agree Disagree 0 Votes
Same Identical thing happened to me!! SAME!! I did call credit card company today, they resolved it immediately..but prior calls to Symantec to no AVAIL!! I am as well ALERTED and concerned! THIS IS CONSIDERED CREDIT CARD FRAUD!! I am calling my attorney and the FBI! I would love to see a mass public consumer suit over this, whatever that term is! I was advised not to call corporate HDQRTS at this point in time..don't want them to be alerted until pursued thru legal system!!

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  8th of Dec, 2008
Agree Disagree 0 Votes
SAME HAPPENED TO ME TODAY!! Called Symantec..to no avail! Called credit card company and talked with dispute person, with whom resolved it immediately! This is considered credit card FRAUD! I am contacting my attorney and FBI! I have been advised not to contact Symantec Hdqrtrs at this point in time..until persued thru legal system.

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  20th of Oct, 2009
Agree Disagree 0 Votes
There is a class action lawsuit against Symantec for these practices. The lead attorney for the class is Thomas M. Mullaney (tmm@mullaw.org) if you wish to discuss your complaint

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