Steak 'n Shake Enterprises — service
The location in Festus, MO is always very slow; however, on this night out is particularly bad. We have been here for over an hour and a half, and we had been sitting here with empty drinks for over a half hour.See Top 10 Worst Companies in Festus, MOWe received our milkshakes after about a 45min wait - they are runny, not cold, and not even full, served in the disposable cups instead of the metal cups. We received our food and the fries are all old and cold. I understand they are short staffed and busy, but I feel the customers sitting down should be taken care of before allowing more to come in and take their orders when they already can not handle the crowd they already had.
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