Steak 'n Shake reviews & complaints 1
View all 1728 complaintsSteak 'n Shake - messed up order
We ordered a Frisco melt large meal and a western bbq n bacon burger large meal but received two frisco melts with small fries. When we called to complain, they said the ticket was right and that we must have been wrong ordering. There was no acknowledgement of their lack of communication about what we ordered, they never repeated our order back to us to clarify what we asked for, and they did not offer to fix their mistake. The man on the phone was rude and unhelpful.
Latest Steak 'n Shake Reviews
Incorrect order a refund mot refunded Muncie Indiana steak n shake Not having any shake’s. No help available with kiosks.Elevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
We have received your comment. Thank you!