Spirit Airlines / cancellation

8009 east 155th Sttreet. 64012, Belton, United States Review updated:

Booked a trip by mistake thru Travelocity. I called and explained what happened and Travelocity promptly cancelled trip for me. Told me to call Spirit about the one way portion of the trip. Called the very next day and talked to a rude agent. Was told there would be no refund or credits. Asked for a supervisor and was told they would definitely call me back. Still no phone call!! They could learn a lot from Southwest Airlines! I have never been on one of their flights, and certainly never will!

May 30, 2015
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  • Mk
      31st of May, 2015

    If you call right after booking they would have helped... What you did was wait until the next day and it was a Discount from Travelocity. Because it was a discounted price, they advertise that it is not refundable.
    The agent was probably not Rude but was just following the rules.

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