SUBMIT A COMPLAINT

Allianz Global Assistance Complaints & Reviews

Allianz Global Assistance / partial payment of claim

Ka
Oct 04, 2017

We had planned a trip to Hawaii starting on July 19, 2017, with a 3 day stay at Turtle Bay in Oahu. On July 22 we were to board The Pride of America for a 7 day golf cruise. We arrived at Turtle Bay on July19, 2017. On the evening of July 20 my Husband went to get a bottle of water from the...

Allianz Global Assistance / Won't ever buy their insurance again

Mo
Sep 20, 2017

So sad our vacation started from a bad experience with Allianz Global Assistance. We lost one day because of their slow work and because of the airlines of course. But whatever it is, they refuse to consider our requests regarding insurance. Their customer service is an absolute trash and...

Allianz Global Assistance / Scam, ripoffs

Kh
Apr 24, 2017

April, 24, 2017 claim of refund denial Hi my name is Sandzhar Khamidov, I filed a claim to get my money back after we purchased tickets on event which will be held on July 26, 2017. My family plans changed. Therefore I filed a claim (see pic#1 below). As an answer I got a denial letter...

Allianz Global Insurance / They are too greedy. Don't use their services

Re
Jan 10, 2016

Guys, don’t waste money on the insurance, which the company Allianz Global Insurance offers you. I have called them and wanted to make travel insurance for whole my family. They said ok, but no one told me that it would take so much time and that they would take a lot of money from me as well...

Allianztravelinsurance.com / No refund

Vi
Mar 12, 2014

My wife and I had the trip on Easter. We bought insurance from the website www.allianztravelinsurance.com. But unfortunately we didn’t finish our trip and returned home earlier. After several days, I looked at the insurance and found out that they wouldn’t return money, because...

Allianz Global Assistance / Airline Insurance Ripoff

Pf
Feb 14, 2013

Purchased airline cancellation insurance from these guys. When my wife was hospitalized for a mental heath issued we filed a claim along with a doctor's letter. Allianz Global Assistance denied our claim stating there was a clause in the policy excluding mental health issues. Allianz Global Assistance is a rippoff!

Hot Wire/ Allianz Travel Insurance / Misleading Insurance

Sc
Oct 11, 2012

I purchased travel insurance offered by Hot Wire through Allianz Travel Insurance and today woke up with a sever head cold. Upon calling Allianz they informed me that I would have to provide a doctor's note to seek reimbursement for my hotel which I booked through Hot Wire. The cost of...

Allianz Global Assistance / Scam, Ripoff, Untrustworthy, Do NOT purchase

Ig
Jul 05, 2012

Purchased this insurance through Orbitz. My flight was canceled and all flights to IAD were grounded for 9 hours. They rescheduled flight was two days later and would never actually allow me to reach my destination. I filed a claim with Allianz and immediatley spoke to the first of several...

AccessAmerica Travel Insurance / Worthless Insurance

Mm
Sep 10, 2011

My wife and daughter had planned a trip to visit my recently widowed sister-in-law in Minnesota. My sister-in-law has two young children, so my wife was planning on taking her sister's family for a vacation in Minnesota. We purchased tickets from Delta airlines and reserved rooms in a...