Menu
Login
Too angry to go into detail. Perhaps their products are superior, or maybe it's just marketing and reputation, but you should not buy from Sony SOLELY based on their HORRIFIC customer service and obstinate workers and multitude of stupid and lame excuses for why they are incapable and useless. They don't even have an official complaint department to direct issues towards so they can fix their bologna problems! Any advice on how I can really get them to pay attention to my complaint? Or stick it to them? Or get recompense for their ineptitude, I would REALLY appreciate it. Even if all I can do is complain about how POOR they are on every site that is worth posting on, I'd appreciate a list.
That said, for every nasty complaint I write about Sony, I plan on writing a nice review about companies and products I approve of. I'm not a nasty person who ONLY writes nasty reviews. I don't like writing reviews AT ALL, but will balance it out by praising recent products I've bought and love from Best Buy, Vizio, Amazon, etc.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi This Rafeeq from Tamilnadu(India) I am having Sony laptop E series VPCEB44EN it is too slow how to make it faster, Please help me
Hello Akash11,
This is Kevin Krause with the Sonylistens team. I am sorry to read about the problems that you are having with your VAIO. If you call our VAIO support line at [protected] they will be more than happy to try and help you out.
Thank you,
Kevin Krause
Sonylistens Team
How was that Sony's fault? PSN was hacked, Sony took PSN offline in order to fix the security breech, if anything you should be thanking Sony for protecting your personal information, if you think Sony caused the leak themselves, then you are mistaken
I completely loath Sony myself, but I still don't think Sony is to blame, though it could be due to insecure software to start with, in which case, yes that would be Sony's fault
Evelyn, Thanks for your concern. I was contacted by a member of your team and I am very satisfied witht he resolution.
Thanks
bees197
I talked with a customer representative and we have come to a resolution I am happy with. I was dealt with in a professional manner and appreciate the time Sony took relooking at my case file. Thank you for your concern and efforts. Sony has restored my faith.
Sincerely
Bees197
i saw patrick put his middle finger up when he was blowing the bubble in bubblestand
Hello Bees197,
My name is Evelyn from sony electronics the Sonylistens team. I'm sorry to hear about your situation. Please e-mail us at sonylistens@am.sony.com . Include a breif description from your previous post. Your name, address, event id #, Tv model, TV serial #, and a way for us to contact you.
Thank You,
Evelyn Perez
Hello dogglac,
I am Evelyn from the Sonylistens team . I do apologize for the issues you are having with your set. Sony would be happy to help you with this. Please e-mail your information on your post and your contact information to Sonylistens@am.sony.com .We look forward to hearing from you.
Best Regards,
Evelyn Perez :)
I may have just been lucky, but a few years ago my son's PSP was damaged -- totally his fault -- and the warranty had expired. We called to find out how much it would be to repair vs just buy a new one. Not only did they pay to have it shipped to them and back to us again, but they also repaired it at no cost to us!