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Sonic Drive-In

Posted: Jul 16, 2017 by    

custard concrete and the manager

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United States
Sonicdriven.com
I went to the Sonic in Sand Springs OK the other night and ordered a concrete like I had ordered several times. In the past the concretes were very good, this one was think and tasted like a shake so I conplained and the manager came out and told me that the concrete is just ice cream with some powder in it and that can't be true.. This one tasted like a shake and it was not good. This Sonic is located in Sand Springs OK at 38th Street and highway 97. The manager insisted that the concrete is just ice cream. I need to hear from someone before I order another ccustard concrete, This manager need some training on customer relations because she doesn't know how to treat people. My name is Bill Collins, email: collins6737@yahoo.com 607 W 38th street, Sand Springs Ok, (405)641-9868. I really like custard concrete and would lke to continue to purchase however the last one that I told you about was just like a thin shake.
Complaint comments Comments (1) Complaint country United States Complaint category Food

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A  13th of Aug, 2017 by    0 Votes
Yea those custard concretes have the potential to be so good if they are made right. I have seen them many times not mixed correctly and so it's like regular ice cream on top, good custard texture in the middle and unmixed powder at the bottom. The last time I am ever going to Sonic was the other day and I ordered one just hoping it would be correct because I remember how yummy they can be, and it was the worst one yet. Just vanilla ice cream with no powder and stale oreos and what I think was just some hot fudge to try and make it dark chocolate. It tasted terrible and was all melty since they blended or mixed it without the powder.

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Sonic Drive-In Logo Sonic Drive-In
Customer Care Service
300 Johnny Bench Dr
Oklahoma City
Oklahoma
United States - 73104
+1 866 657 XXXX
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