Sixt / car rental

Dublin, Ireland

A hold was put on my credit card, but not lifted after returning the car, back in perfect order and recieving the release from the company, 16 days have passed and still they have not released the hold on my credit card, speaking with their customer service I kept getting the run around, they said check with my credit card company, I did and they told me they were obligated to keep the charge pending for at least 30 days unless lifted by the rent a car company, I was told by the sixt rep Paula to wait a few days then wait 10 days then it was 10 business days, now it's been 12 business days, just a very poor company to deal with, this never happened when I have rented from the bigger car rental companies,

Jun 12, 2017

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