We Lavonne and Stephen Patterson bought a Silverleaf timeshare, from the beginning information was mismanaged and going through customer service to be transferred over and over only to end up rude Financial manager named Jonathan who will speak to you in an arrogant manner and aggressively condescending tones will make you feel as if the owner is somehow at fault or a criminal. The first time I called was because I paid a prior back fee's from previous owners which in fact nulls/voids my contract. Yet again silver leaf is taking my money but wont give me any information on the account because they have incorrect Social Security Numbers. The incompetence is at an ultimate high. This is going to the states attorney general and better business bureau, if this isn't rectified this month. I have never been treated like this with my other timeshares that are a pleasure to be associated with, unlike the hostile Silverleaf crooks.