Villa del Palmar Cancun Luxury Beach Resort & Spa Customer Care Service


Villa del Palmar Cancun Luxury Beach Resort & Spa

Carretera a Punta Sam Km. 5.2 Mza 9 Lote 3 SM-2, Zona Continental de Isla Mujeres
Mexico - Q.R.77400

Customer Support Phone Numbers

1 877 845 3795(USA / Canada) 0 0

Villa del Palmar Cancun Luxury Beach Resort & Spa Complaints & Reviews

Villa del Palmar Cancun Luxury Beach Resort & Spa / timeshare

Nov 16, 2017

We have never visited this resort but instead exchanged with other clubs within the Universal brand. We have paid timeshare dues for over 10 years. We have had some financial issues due to family illness and needed to release our timeshare. I apparently just missed the deadline for the...

Villa del Palmar / villa del palmar mala experiencia

Oct 23, 2017

Compré un tiempo compartido con Villa del Palmar, pagué el día de la firma del contrato una pequeña parte de la membresia y con unos pagos pendientes a corto plazo terminé de pagar el valor total. La Razón por la que firmé el mismo día de la presentación fue porque si lo hacia ese mismo día...

Villa del Palmar / mala experiencia con villa del palmar

Aug 26, 2017

Fuimos estafados por grupo villa durante nuestras vacaciones en los cabos, nos tuvieron por más de 5 horas presionándonos y dándonos alcohol, ahora que entramos a estos foros nos damos cuenta que todo es parte de la trampa para embaucarnos y hacer que firmemos el contrato. Como ya queríamo...

Villa del Palmar / horrible experiencia en villa del palmar

Jun 29, 2017

Si están pensando en adquirir un tiempo compartido con Villa del Palmar, pierden su tiempo así como también perderán mucho dinero, de preferencia por experiencia propia no compren ningún tiempo compartido, son totalmente fraudulentos, ni siquiera se les ocurra ir a alguna presentación de...

Villa del Palmar / villa del palmar mala experiencia

May 18, 2017

Mi madre adquirió un tiempo compartido en Villa del Palmar en Cancún en agosto del 2014. Después de pagar miles de dólares, ella no gozó de ningún beneficio, porque el sistema ha sido deliberadamente creado de manera que sea tan confuso cómo es posible. Nada de lo que se le prometió era...

Villa del Palmar / Villa del palmar timeshare fraud

Nov 15, 2016

My husband and I purchased a timeshare at Villa del Palmar and it had been a nightmare. The reason we made the purchase was for the promised return of 125-200% of the property rentals. We paid an advertising fee of almost $800 but the ad agency never rented our unit. They then told us if...

Villa del Palmar / Timeshare Scam

Jul 12, 2016

While on vacation in Mexico. I was invited a timeshare presentation at Villa del Palmar. I signed the contract in April of 2016. I was initially not interested. However, their salesmantold me that if I doesn't use my week, then the company would rent out my timeshare week. That same...

Villa del Palmar / Beware - don't buy

May 08, 2013

I bought and paid in full cash - for this 1 week ownership at Villa Del Palmar in 2009. They were ok until 2011. Since then nothing but the worst service I've ever experienced in my life. `1. My best friends wedding was in Cabo 10/12. Villa mistakenly booked me at Puerto Vallarta and...

Villa del Palmar / No response

May 08, 2013

I purchased a timeshare at Villa del Palmar, I know now this have been one of the worst decision I have ever made. They scammed me and lied to me, after several tries I finally reached Sergio Calderon [email protected] who let me know I should contact Mark [email protected] from...

Villa del Palmar / CC charged without authorization

Jan 04, 2012

We are writing this letter to explain how we were mislead and cheated by the Villa Group. My wife and I went to cabo for vacation this year. Our first vacation in 5 years. The day we arrived we were confronted at the air port by individuals clamming to be our private transportation...

Villa del Palmar / unethical sales practice

Dec 28, 2011

We went to a timeshare presentation at Villa del Palmar on November 7, 2011. We did not want to buy another timeshare but we wanted to see the resort. Right away they offered us something to drink and we drank a few margaritas. Once that the sale rep saw we were interested in selling our...

Villa del Palmar / Timeshare


I purchased a 2 bedroom unit from Villa Del Palmar in April. We thought it was a beautiful property and decided to buy at the presentation. There were items in the contract that were not consistent with what we were told at the presentation. We tried to contact our salesperson with very...

Villa del Palmar / Fraud and misrepresentations with timeshare purchase


On May 22 I arrived to Puerto Vallarta. At the airport, I was confronted by several individuals offering me special tours and promotions. I politely declined these offers; but a guy stopped me and invited me to a buffet breakfast the following morning. When I asked if this was a timeshare...

Villa del Palmar / Villa Group BIG SCAM!


On December 28, 2009 we attend to a sales presentation in Villa del Palmar at Cabo, Mexico. We request the cancellation of our contract and the reimbursement of all monies paid to the company, this request is being made due to the following lies, voidable acts and misrepresentations: -We...

Villa del Palmar / Big scam


I’m going to explain my case briefly: we are honest and dissent people and we stupidly believed israel curi, assistant manager and salesman at villa del palmar in nuevo vallarta was also like us. Sadly and unfortunately we learned he is not. In our efforts to complaint to uvs; we have emailed...



Took an offer for a timeshare pitch from "Diego" at the Cancun airport terminal exit. We went to the sales pitch and asked a lot of questions, which their answers sounded very good and we signed up. We signed a contract with them and went on our way. However, upon review of the fine print...

Villa del Palmar / Terrible everything

We had the same experience as Kelly and Jeff Shafer with Villa de Palmar, Puerta Vallarta. The told us the same lies about selling our other timeshare and sold us a "studio, odd yrs" for $13, 000. We paid $3000 down on Sept 29th and the rest was supposed to be in no interest monthly...