SUBMIT A COMPLAINT

Wyndham Vacation Ownership Customer Service

0
Complaints188
Pending0
Resolved0

Wyndham Vacation Ownership, Inc.

6277 Sea Harbor Dr.
Orlando
Florida
United States - 32821

Customer Support Phone Numbers

+1 877 393 5250(Special Offers & Vacation Packages) 6 1
+1 855 421 4788(Vacation Rentals With Extra Holidays) 3 0
+1 800 251 8736(Owner Care) 6 2
+1 877 999 3223(Reservations) 1 0
Plus

Wyndham Vacation Ownership Complaints & Reviews

Wyndham Vacation Ownership / The useless timeshare.

Gh
Jul 19, 2019

There is no flexibility for vacations. We got bonus points that they refuse to use so we could not even take a 3 day cruise as we were told we could at our purchase. They hide the real costs of the RCI program. The customer service is horrible. When you complain by letter and they open a...

Wyndham Vacation Ownership / this company commits fraud for sales.

Lo
Jul 18, 2019

When we purchased our timeshare they lied about how much income we made. We did not realize this until we had an owners meeting and they sold us more points. When we went home and read all the documents as we felt bullied and wanted to see if we had a way out, we found the household income...

Wyndham Vacation Ownership / you pay for paperwork!

Md
Jul 18, 2019

Wyndham has consistently denied us the use of this timeshare at every turn. We have never been allowed to use it. Not even once. Not only has Wyndham lied at every turn and manipulated every single misrepresented sentence, but they also attempted to force a mentally incompetent handicapped...

Wyndham Vacation Ownership / vacation ownership

Do
Jul 17, 2019

Would not recommend this company to agree to ownership in. -It is really hard to reserve resorts. -Both times we have been able to get in somewhere we had to sit in update meetings for owners. These are almost as relentless as the initial presentation. -We upgraded one time to lower our...

Wyndham Vacation Ownership / timeshare sting

De
Jul 17, 2019

My issues are as follows: • I'm from Chicago and attempts to book a reservation led to the knowledge that there was just one property in the area, and it required more points than I had to book it. I would have to bank my points for 2 years or buy more to reserve a room. Also, it was in...

Wyndham Vacation Ownership / vacation club

Le
Jul 17, 2019

This company never said this was a timeshare! They called it an ownership. What type of ownership will not allow you to use it ever. It's is impossible to reserve any where we have tried. We even upgraded twice following their recommendations to fix our booking issues and still 3 year...

Wyndham Vacation Ownership / unethical practices

Sh
Jul 17, 2019

No Clear cost. Hidden fees for the perks you also bought not mentioned. So essentially you pay twice for the same thing! One perk was to book ten months out for better booking power; however, we have not been able to book vacations. I found a lawsuit that explains why this happens. The...

Wyndham Vacation Ownership / this company is full of tricksters.

Be
Jul 17, 2019

We purchased in June of 2017 and it took us almost a year just to be able to vacation! They were always full when we took vacations to see family in other states. This was not what we paid for at all. When we finally did set up a vacation, while there, we were told that we had to attend a...

Wyndham Vacation Ownership / manipulation and abuse.

Ti
Jul 16, 2019

You go in for a 90-minute presentation, you come out 3.5 hours later feeling beat down. This presentation is very high powered. You get home and find out the interest rate on the cards and that you own a Paypal account they were rather sneaky about. All these bills and money charged...

Wyndham Vacation Ownership / shysters, run from any presentations from this company.

Pd
Jul 16, 2019

All the bad stuff I have been reading and listening to about this company is true and actual! I know as a lot of it has happened to us. It seems that Wyndham has too much power in that they can not be adequately policed. The fact they can ruin peoples lives, especially Vets and the...

Wyndham Vacation Ownership / horrible customer service and deliberate falsehoods to get you to buy in.

Jo
Jul 16, 2019

Letter to Wyndham that was ignored: June 1ST, 2019 To the appropriate people at Wyndham, Thank you for taking the time to listen to us about our story and we hope in doing so it helps you remedy something that we feel is valuable if you want to sustain your business with happy clients and...

Wyndham Vacation Ownership / ownership sucks

Le
Jul 16, 2019

Their sales people will give you a load of crap to get you to buy. It will be painted so beautifully that you will believe this load of crap is a dream vacation ownership. However, the reality is: They are not listening to your needs and what you can afford. They will offer you solutions to...

Wyndham Vacation Ownership / due diligence was a hindsight miss.

Ta
Jul 10, 2019

The Final Financial Obligation page was never shown to me which disclosed the total cost of financing!! Shameful Units are never available to book closer than 6 months out so this makes it super difficult to plan a vacation. We bought our timeshare in 2011 and have only been able to book 2...

Wyndham Vacation Ownership / wyndham vacation club

Ca
Jul 10, 2019

My wife and I agreed to attend a Wyndham presentation while staying in Pompano for three days before a cruise in 2016. We were told that the presentation would last no longer than 3 hours, and would receive both a discount on our hotel rate and a $100 American Express gift card. We were...

Wyndham Vacation Ownership / wyndham buyer beware

De
Jul 07, 2019

It has been a year and a half since this purchase and it still causes me great anxiety. We know that the points from the credit card do not help with the maintenance as previously told. And the interest is so high that this is a double wammy. 90 minutes was 6 hours, so our plans were...

Wyndham Vacation Ownership / wyndham vacation club

Un
Jul 03, 2019

Was represented to go anywhere/anytime but not true. Need to reserve 10-12 months in advance. And our use was limited to certain places...turns out we didn't have full ownership. We will be cancelling and ready for a fight... complete misrepresentation. Would not have bought otherwise...

Wyndham Vacation Ownership / unethical tactics of the wyndham salesman rich morris

Rj
Jun 27, 2019

WYNDHAM EMAILS: after months of trying to remedy our issue, we finally got a response and they refuse to communicate via email so we could have a written trail. Over the last 2 years we have tried several offices and none of Wyndhams' departments will work with the written word. If that i...

Wyndham Vacation Ownership / days inn new stanton pa

As
Jun 26, 2019

I up and left my job at days inn in new stanton. I worked 105 hours in two weeks and was only paid for 80 hours. I also lived at the hotel and paid full price to live there. So i assumed they were taking my overtime to pay for my room. I just found out they have pressed criminal charges on...

Wyndham Vacation Ownership / sales tactics

Tt
Jun 19, 2019

On May 25th we arrived at the New Orleans LA location to enjoy our 19th wedding anniversary. Of course the concierge has to discuss all the local places and give you a map before you can go up to your room. While there we were asked to attend an owners meeting, get a free lunch and a $75...

Wyndham Vacation Ownership / club discovery membership

Ot
Jun 18, 2019

Case number 129028119 Wyndham provided inaccurate information that's classified as an unfair practice. Wyndham did not provide a Discovery Membership book. Therefore, we took Wyndham 's word for it when we were informed on the 22nd of april 2019 that the Discovery package meets our...

Wyndham Resorts / unauthorized credit card

Pa
Jun 17, 2019

On 3rd June 2019 my husband and I went to a presentation at your Austin location. It was to inform us of changes that the company had made. The sales rep was explaining about upgrades. I told him that I wasn't interested at this time. He said that he could basically get us a good deal...

Wyndham Vacation Ownership / online access to my account

Le
Jun 11, 2019

Case # 130650519 May 17, 2019. We cannot access our online Myclubwyndham account. Owner care team says we are not registered. However, we were always registered. When we tried to re-register with your agents, the system does not recognize our name, member ID number 00999104560, or contract...

Wyndham Resorts / timeshare/ points

Mr
Jun 04, 2019

We were told that the Resort presentation would only last 2 hours, but after 2 hours we weren't even back to the office. At that point, we had asked sufficient questions to know that their product was not something that would benefit us. When we got back to the office the salesman would...

Wyndham Vacation Club / problem

Li
Mar 24, 2019

I am a former Wyndham Club owner (member ID 00202603859). While a member, I transferred 168, 000 points to my RCI account (member ID A941-36635). Several months later, I sold my Wyndham property. Before doing so, I confirmed with Wyndham that the points with RCI would remain intact...

Wyndham Vacation Ownership / hotel stay and false advertising

Jo
Feb 09, 2019

I booked 2 nights on 2/8/19 to 2/10/19 and was told they had a sauna and pool. Upon arrival in not realizing til later that there sauna and pool area is completely empty and drained. Then I let the first shower slip by cause thought it might get better but I was wrong and me and my fiance...

Wyndham Vacation Ownership / owner services - reservations

Sj
Dec 13, 2018

As a 20+ year owner (Fairfield prior to Wyndham) and a VIP with 3 units I continue to be disappointed in the ownership and benefits. Dec 13 I checked availability online for an upgrade from the current reservation of a 1BR Suite, seeing a 1BR Deluxe available. As it had not auto-upgraded I...

Wyndham Vacation Ownership / guest charge/ error on computer

Am
Dec 01, 2018

I made a reservation for a guest at the end of November. Today, 12/1/18 I tried to modify it online. The only modification is a name change. Apparently I did that by accident, changing it to the exact same guest, thus using my second guest authorization for the year. So when I called, they...

Wyndham Vacation Ownership / multiple calls per day to my cell

Jh
Oct 30, 2018

I have never done business with this company & I never plan to, because of the ultimate frustration it has & is causing me by continually auto dialing my personal cell phone number from multiple 817 area code numbers, usually with a 903 or 905 prefix, but this can vary, but generally all...

Wyndham Vacation Ownership / sales staff at wyndham old town alexandria

Pa
Oct 26, 2018

On Monday, October 22, 2018, my husband and I attended an owner presentation at the Wyndham Old Town Alexandria. The person who met with us was Nicholas and then we were passed on to Seth. Four years ago we had purchased 105, 000 points at the Wyndham Midtown 45 in NYC. We still owe about...

Wyndham Vacation Ownership / to whom it may concern which obviously no one

In
Oct 23, 2018

My name is Armando rivera I was been help by a person in some office I forgot the name that takes care of the owners issues and I've been totally ignored and completely my situation is very serious and I need to be contacted by some one that matters and that can actually do something with...

Club Wyndham / timeshare presentation

Sa
Sep 20, 2018

I signed up for a timeshare presentation at the Branson guest services on I-44 on 9/4/2018. Paid the 30 dollar deposit and went to the presentation next day in Branson, MO. They had us sign credit forms promising that these were just in case we accepted the timeshare. If not, they will be...

Wyndham Vacation Ownership / illegal credit check

Pi
Sep 11, 2018

Just learned that Wyndham illegally checked credit. We were explicit that we would not go through a credit check, and we did not provide our social security number. We did provide the drivers license as identification seemed appropriate. The following week we learn that they illegally...

Club Wyndham / timeshare - sales & customer marketing

Mr
Aug 23, 2018

Greetings Wyndham Vacation Resorts My husband and I are very unhappy with our recent Club Wyndham experience during our recent stay at Myrtle Beach. We will NEVER participate in another Club Wyndham marketing and sales pitch, so please denote that on our profile to NOT even ask. Member...

Wyndham Vacation Ownership / timeshare vacations salesperson

Cl
Jul 22, 2018

Hello, my name is Cliff Littrell. I'd like to make you aware of the terrible experience I've just been through at your Branson, MO Preview Centre. My girlfriend and I are shopping for a vacation experience that is both fulfilling and financially secure. This morning, we were two excited...

Wyndham Vacation Ownership / july 7th 2018 letter for rescind contract 203505723

Mi
Jul 15, 2018

I signed contract 203505723 on July 5, 2018 and I gave in seller (Raul) hands a letter for rescind that contract on July 7, 2018. I called several times to different numbers and I don't receive any information about the letter. Raul said he gave the letter to a brazilian female notary and...

Wyndham Vacation Ownership / deceit to close a deal

Ga
Jul 11, 2018

I've come thru Wyndham very slowly .first as a steady rewards customer thru the hotels when I traveled for work.now as a discovery owner testing the waters recently putting $30000 of windows and roof on my house has put me in a 24 month holding pattern budget wise.i explained this to my...

Wyndham Vacation Ownership / unethical behaviour/cancellation of points

K1
Jun 21, 2018

In 2016, my husband and I purchased 400K points fromas part of the Club Wyndham Discovery. We also received a free vacation week for participating in the Club Wyndham tour. As of today, 6/5/2018 we have not used any of our points nor taken advantage of the free week. We have experienced...

Wyndham Vacation Ownership / phone calls

Ri
Jun 18, 2018

We get one to two phone calls a week trying to get us to sell a timeshare with Wyndham that we've never owned. We do not now nor have we ever owned a timeshare with Wyndham or anyone else and why people keep calling us trying to sell are imaginary timeshare is beyond us. These phone call...

Wyndham Vacation Ownership / lies

Ig
Jun 09, 2018

With Windham Vacation Resorts we had one of the worsen experience we could ever imagine, we feel that we have been cheated, this is a non-serious company. Their customer service its one than the poorest one you could ever imagine, we are deeply disappointed of this company. During our...

Wyndham Vacation Ownership / cancellation of membership:

K1
Jun 05, 2018

In 2016, my husband and I purchased 400K points fromas part of the Club Wyndham Discovery. We also received a free vacation week for participating in the Club Wyndham tour. As of today, 6/5/2018 we have not used any of our points nor taken advantage of the free week. We have experienced...