Shoppers Drug Mart / service

This is not so much of a complaint as a general comment. I shop at the Montrose Road SDM in Niagara Falls. Each time a customer enters the store, one of the clerks in cosmetics says hello. While this seems like a friendly gesture at the outset, it seems to be nothing more than a routine for the staff. Most of the time I can't even see them, when I can see them they are almost never looking in my direction. I have been talking to a staff member when they shout out hello at the next customer in the middle of me speaking, which I find disrespectful. I appreciate friendly and welcoming employees but this seems to me like an idea that was thrust upon the staff. I find it more annoying than welcoming.

Jun 12, 2017

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