Shoppers Drug Mart / handling complaints

Toronto, ON, Canada Review updated:

I was yesterday at that location, June 19 2016, at about noon time.I bought something, and I gave 10 $, and I was expecting 5& rest.The cashier insisted that I gave her only $5.She called another person and counted the money and find out that I was right.I understand that was a human error. But when I asked for something to make me happy after the store's fault, especially that I was coming from the doctor and a small intervention and wait for 20 min..The person went for the manager after 10 min. Came back telling me that the Mg. Is in a meeting, and ask for my call me back .Disappointment.
The result: I will never be your customer again.At least give me back a small gift of .50 cent.and would leave with the illusion that you did something for me. AND THAT YOU HERD ME.
Popescu Anca

Jul 20, 2016
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