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Shell Gas Station / faulty shut off on pump

st petersburg, FL, United States

Filling up my tank tonight to be surprised by gas spilling from my car the ground because the shut off valve didn't trip on the pump (once my tank was full). I went inside to tell the attendant, but his response was of confusion because he doesn't speak English well enough to understand what I was trying to tell him. I even brought him outside to my car to have him tell me that everything was okay with the pump. Even after I showed him the pool of gasoline on the ground, he still couldn't comprehend that something was the matter and the pump needed to be bagged. Not going to Shell again: I'll drive home on an empty tank next time!

Su

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