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Sears

Posted: Nov 17, 2017 by    

dishwasher repair appointment

Complaint Rating:  100 % with 1 votes
100% 1
5
Contact information:
Seattle, Washington
United States
So frustrated with Sears repair service. I have a dish washer that has gone on the blink. Called for a repair appointment and ended up speaking with someone in the Philippines who spoke broken English and was very difficult to understand. But I did finally get an appointment. Guess What! First available opening is ONE MONTH from today! Requested to speak with the supervisor and she wasn't any help either. Also requested to speck to someone in the US and was told by the supervisor that I was being racist for not wanting to deal with them. Me! A hispanic!

My advice to you . . . Do NOT purchase any Sears Protection Agreement Plans. Sears will not be there for you when you need them; and you'll end up speaking to someone in a different country. So please, save yourselves the aggravation and disappointment. Do NOT purchase any Sears Protection Agreement Plans. Sears is not worthy of your hard earned money.
Complaint comments Comments (2)    Updated: Complaint country United States Complaint category Repair Services

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N  17th of Nov, 2017 by    0 Votes
Hi David.

Unfortunately Sears is close to bankruptcy. There's talk about the fact they may not make it through the holidays. It really is unfortunate as they were once such a giant and employ so many people.

You're likely better to just replace it at your own cost.
N  18th of Nov, 2017 by    0 Votes
You're living in that hellhole Seattle, and this little incident has you upset? Sheesh!

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Customer Care Service
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Hoffman Estates
Illinois
United States - IL60179
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