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Sansui / Colour TV / Worthless TV and Useless Service center people

1 United States

On 23-Mar-2008, Unfortunately i bought a SANSUI Coulour TV (Hard rock) with 1 year warranty. After that i come to know that it was a big mistake i have done. After usage of 2 months suddenly one day picture gone with a little smoke. I talk to the showroom (NEXT) guys and they sent a persone to repair, he has done something and started working.

Again after usage of 3 months, suddenly one day the screen became B/W and never come as colour screen.. complained again at NEXT showroom where i bought this Master Piece. Again they sent one they sent someone and finally they took the TV to Service center. After 20 days they gave back to me with some normal condition. i thought this would be ok.

Again after using for 4 months, the complete screen has gone and have given a complaint at service center on 5th DEC 2008 (complaint No:HYD0512080032 ). One idiot has come from service center and never sone anything and everytime started telling that LOD has gone, transistor gone, base gone etc etc... After working for 2 months and replaces all the parts still it is not working.. Another guy came from service center and he told that IC has gone and we have no this type of IC at Service center, we are trying to get this.. i spoke to many higher people at Hyderabad but all were useless and worthless idiots.. So today i have asked the Sansui company contact number to speak about Replace ment but those customer care people are never gicing that info and they are not ready to say exactly where they sits and working... today is 5th Feb-2009... got Frustrated of all these useless Sansui service center people at hyderabad...

Masters of this service center people are below who will never turn up for customer problems...

[protected] - yr prasad (Head)

[protected] - Laxmipathy

[protected] - basheer (SC Mangr)

[protected]-Mahinder (Incharge)

Someone please help me in this or suggest me what to do ...!!!

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