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Toyo LED Electronics

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Toyo LED Electronics Customer Service Contacts

+852 25 407 288 (Head Office)
Unit 10-11 19/F, Metro Loft, 38 Kwai Hei Street, Kwai Chung, New Territories
Hong Kong
Factory
Dong Ming Administrative Region, Sha Tin Town, Hui Yang District, Hui Zhou City, Guangdong, China
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Complaints & Reviews

Toyo LED Electronics — Holiday time christmas lights

I purchased two packages of the "Holiday Time 25 LED Blue Twinkling Icicle Lights" (SKU: [protected]) last year after Christmas was over. I never removed them from the box. When I went to install them this year I plugged them in and they do not come on. I tested them in multiple places on multiple outlets. This has happened to BOTH sets I have purchased so clearly there is something wrong with the products. Tried contacting their "customer support" listed on the insert in the box (jeffrod. [protected]@gmail.com) but no answer. Typical Chinese crap product and absent customer service and most likely using fake or unmonitored e-mails. Bought at Walmart, which, shame on me, sells consistent garbage products often.

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    Toyo Intl. Group/Energy Star LED Lights — Customer service proves this company to be a scam providing BOGUS phone number for customers & no way to replace or repair the faulty products

    This company provides product instructions and customer service contact info inside the box of the LED...

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    Toyo LED Electronics — LED Christmas lights

    Purchased Toyo LED christmas lights. They worked one year & next year 1/3 of the lights would not work...

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    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved     Toyo International Group — LED icicle lights

    I purchased 6 strings of LED icicle lights from Lowes. These lights are rated indoor/outdoor, but after the...

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    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved     Toyo International Group — led lights are dim and they rust in the sockets, they are marked indoor/outdoor

    We put up the lights and two weeks later there were Sections of their led icicle strings that are half lit...

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    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved     Toyo International — christmas lights

    Lights purchased from Home Depot in November of 2009. Over 10 sets of 100 LED;s. Stopped working midway...

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    Toyo International Group — outdoor Christmas lights

    I purchased 3 60 foot strings of outdoor LED Christmas lights manufactured by Toyo Internationa Group at Home...

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    Toyo International Group — Product failure & inability to get ahold of the company

    Bought a 7ft spiral tree with 300 lights, and the middle of the tree won't light up!!! Pulled all the...

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    Darlington

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved     Toyo International Group — outdoor Xmas lights

    I purchased over 20 strains of Multi Function Xmas Lights from Lowe's and K-Mart to put up outside. The...

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    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved     Toyo International Group/BLUE LED C6 lights — Different colors

    I am very upset that I bought 10 boxes of LED BLUE C6 Christmas lights and come home and put them up on the house only to find that they are two different colors. 5 boxes are blue and the other 5 boxes are a different color. I can not find a way other than mail a letter to complain about this issue and I also can not find any more in my area stores. I am very disappointed that I now have to use half of what I bought this is sad and makes no sense.

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      • Su
        suzannehallister Jul 31, 2011
        This comment was posted by
        a verified customer
        Verified customer

        I purchased a series of Ultrabright 'SnoBlind' Blue LEDs. After a few weeks of use, my liver and colon gave out entirely. I thought it was just me being paranoid but I went and saw my GP and she said I should go and see a specialist who knew about cancer damage and the associated problems inherent with high-powered electrical devices.

        Unfortunately, she said I would need an ultrasonic scan, to determine if the LED-damage was permanent, or fatal. She put me onto Dr. Phillip Watkins at the New York Epidermiology Institute, who said that it would be inconclusive either way.

        But I was scared. I got a second opinion, from Prof. Sharon Wang, at nearby Boston's teaching hospital for skin-related optical nerve damage. She said that it was similar to previous blue led cases she had seen previously. I thought I was alone.

        I didn't realise the blue-led skin related cancers were so common. It's really good to get support from the local medical community, but I wish they would accept this as a wider spread problem, so we could get some government and/or state support to deal with this mouting community health issue.

        Thanks,

        Suzanne Hallister,
        Brooklyn, New York

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      • Ro
        robert steffon Jan 21, 2010

        I would like to send them back. I donot believe these should be for outdoor use otherwise they would not be rusting.

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      • Ro
        robert steffon Jan 21, 2010

        I have bought about 18 sets of the led ice lights which were fine when i put them up now there is 5 sets that are half lite bright and the other half of the set is barely lit. I had them up two weeks and then they started to act up. When I took them down I find that some of the sockets are full of rust. This is some more of the cheap stuff from china

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      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved       Toyo International Group — breaking

      Every year I buy K-Mart Christmas decorations. But every year the outdoor, clear plastic, electric candy...

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