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Samsung Split AC / failure of capacitor

1 Pakistan

My name is liaqat johar I am working with engro fertilizer daharki. I have purchased smsung split ac 1.5 ton @ 22 may 2010 after my purchasing near about 30 personnel in our employee colony purchase this product after my satisfaction. After one week capacitor make problem this problem diagnose by area samsung technicion they replaced this capistor in a day but this caoisator was local purchased local manufactured substandard low capacity according to original capasitr. Local samsung technicion take my waranty card for replacing the part but to till date no part change no waranty card return when yesterday 25/09/10 I was reach at samsung area technicion shop I say where is my waranty card & capisator they reply me I am not ur servent I am taking sailry from company not u. Its punishment for me purchasing of samsung product while I was reched at ur dealer shop they have claimed sir u purchase this product u will found trouble free. But now story is against all said claim who is responsible for this problem. Waranty card = asu-i8ugaxi0rt

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