Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Royal Holiday Club / very bad deal, not worth the money!

100% 29
I bought a vacation package for almost $28,000.00 in Mexico. This is for thirty years, and 60,000 points. My annual dues are $879.00. So, I am putting out around $1,800.00 a year for the ability to take a vacation. Now, if I go to an all inclusive resort, or cruise, I have to pay more money. The points don't cover it. I went to a couple of the hotels web sites and saw how much it would cost for one week if I pay cash, and compared to what the one weeks worth of points cost, and I see it cost a few hundred dollars less if I pay cash, and I can make the reservation NOW. It is easy, not trying to get a customer service person, etc. They told me they could not book my points vacation until a few weeks before I want to go, they can't put me in the system.

I need to get my money back, so I will do what I see on all these sites. I have joined the Yahoo Royal Holiday Group.

Thanks to all who have already put information up.


Sort by: UpDate | Rating
A  25th of May, 2007 by 
Agree Disagree 0 Votes
I had a similar experience, and I hope to Hell I am able to recover my money. This was a scam and based on falsehoods from the beginning. I feel like a fool.
A  26th of May, 2007 by 
Agree Disagree 0 Votes
I have a worthless contract with these people too, and they are trying to make me pay my yearly dues.
N  12th of Nov, 2007 by 
Agree Disagree 0 Votes
I am very surprised to hear of all the complaints with Royal Holiday. I purchased my vacation plan for 30 years at a cost of $11,000 for 15,000 points. I pay $495.00 per year. I have stayed in the Bahamas for 7 days- great!! Miami - not so great, but when I complained I got a reply the next day and a free 5 day trip to Cancun ( no points) with a beautiful room on the beach. Also, my daughter paid the maintenance fee for the 30th year and her husband and she went to Cancun for 5 days for $495.00 for 10,000 points. We now have 5,000 points to add on to next year. I did find that all the "little extras" are pretty worthless - like the discounts at restaurants. Who wants free fries at MacDonalds? I have always been able to get someone on the phone,albeit, siesta time in Mexico City with people that speak heavily accented English is difficult. However, I am happy to say that I am quite pleased. (Knock on Wood) Am going to Puerto Vallarta in Feb. for $150.00 for four people - no points. Staying at the Holiday Inn - look it up it looks great. Will probably have to listen to someone try to sell me an island but I have learned to say no and get awfully sick when I get pushed. Just cough in someone's face and tell them you think your tuberculosis is back. I am so sorry to hear that so many people have had bad experiences. And some of the prices are outrageous. No wonder some mystery man called me to ask if I would sell him my timeshare. - maybe - for the right price.
A  29th of Jul, 2008 by 
Agree Disagree 0 Votes

Guess the joke is on us for we purchased a timeshare with Royal Holiday and its been a nightmare since we signed on the dotted line! We've attempted to off-load the property but given the bad reputation that Royal Holiday is building for itself, we cant even give it away!

For all those out on the market to purchase a time share, especially with Royal Holiday: DONT DO IT! You will regret it. We have been paying on the unit for two years and have not used it once. Yet, the maintenance fees come due once a year!

Again, Royal Holiday is truly a JOKE and they are good at scamming potential buyers.

Post your Comment

Royal Holiday Vacation Club Logo Royal Holiday Vacation Club
Customer Care Service
1250 Ave. Ponce De Leon Ste 1005
San Juan
Puerto Rico - 00907
+1 800 961 1810
+1 800 961 1812
View Full Information

Reply to