Royal Holiday Club — scammed by royal holiday club!
My wife and I got scammed in buying a vacation membership in mexico in 2004. We attended their so called presentation. After the presentation we explained to them that we owned at timeshare else where and couldn't afford double the maintenance fees. They brought in a fellow named mr. Waller (So called trade in specialist).
He told us that they would purchase our timeshare for x amount of $ and that the proceeds from this transaction would pay for our membership with money to spare and that this transaction would take no longer than 90 days.
We were also give a coupon which we could trade in for a certificate redeemable in 30 years for the value of the membership bought, but to much of our surprise, and it was not explained to us at the time of purchase, on the back of the certificate it said (If the clubs operating rules were not followed, did not make fee payment and other details, this certificate would be null and void). This certificate according to royal would be just like getting your money back on the purchase so the membership would cost nothing.
When we arrived home I was in constant contact with royal time and time again, asking them when the proceeds from the timeshare would be available so we could pay off our membership, all I got was the run around and (We'll check on the progress and get back to you.) this went on for quite some time with no positive action on their behalf and pleading with them that time was of the essence and the 90 days were coming up fast and if we didn't receive these proceeds, we would be stuck making monthly payments we couldn't afford. Then we received a form from a resort service (Contacted by royal) saying they would list our timeshare for a one time fee, (This was when we new we had been lied to about the purchase of our timeshare by royal).
I contacted royal again and asked them what this was all about and they said they do not purchase timeshares. A year had passed and we never used our membership so in nov 2005 I wrote royal a letter stating I wanted to cancel our membership with them and our account was paid in full and our fees were paid up to dec 5 and we would no longer be accountable for any more fees or charges what so ever. We never heard back from them. Next I got a phone call from concord servicing saying I owed fees for 2006 and special hurricane assessment, I told them that I had canceled my membership and would not be paying anything.
I then contacted royal again and told them about the phone call and for them to notify concord not to bother us again and that I canceled my membership in nov 2005.
I've been in constant contact by e-mail with royal about this problem and all they tell me is you cannot cancel your membership you signed a contract for 30 years and if you do not pay, you will be contacted by their collection agency. I told them that their contract was misleading, fraudulent, one sided, all for the company and not for its members. I've been lied to, scammed, told untruths, broken promises, just down right blackmail.
People beware of these scammers... They will do anything to mislead you, tell lies, use fraudulent practices, high pressure sales, and just make your life a nightmare...
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