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Ross Dress for Less / returning

1 Lancaster, CA, United States Review updated:

Hi, I was very dissatisfied with customer service on December 29. I was returning a Christmas gift that someone gave me I didn't have a receipt and I didn't have the tag but I had a little bit of tag that said was from Ross and a lady had no I can return it. It was that cuz she can find a shirt that was close to it and could we still return it or gave me store credit so I'm very disappointed with that customer service is not my fault that the person will give me that present don't have to tag or the receipt but was a little business from Ross.

Dec 29, 2017
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  • Sh
      30th of Dec, 2017
    0 Votes

    I'm far from a complainer about proper spelling and grammar, but this complaint is so poorly written one has to try to decipher a meaning. I really does become reflective of a poor education level. In addition, why would anyone think they should be able to conduct a return or exchange without receipt? How does the company bring the merchandise back into their system and assign a value to it?

  • Su
      30th of Dec, 2017
    0 Votes

    It's not Ross's fault you don't have a receipt or the tags.

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