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Rogers Wireless Cell Phone / never signed up for service and being billed

1 33785 Apps Ct.Mission, British Columbia, Canada Review updated:
Contact information:
Phone: 604 556-8564

I never agreed to having Trivia questions. Have been billed for them since November on my cell phone bill. Every time I received questions, I deleted them and did not know I was being billed for them. My husband pays the bills and I discovered these charges when I looked at the bill and wondered why I was being charged. I hate Trivia questions and would never sign up for such a thing! Why have I been billed for these questions as I want nothing to do with them?

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Comments

  • Ro
      26th of Feb, 2010
    0 Votes

    Hello Judy!

    I'm MJ from Rogers Online Help Team.

    I saw your post and I was wondering if you had contacted customer service in regards to this?

    Deleting the message doesn't prevent fees, you have to cancel the subscription to the service in order to avoid those. Customer service should be able to help you since they have access to your file.

    I've also sent you a pm, if you need to get in touch with me or if you have any questions.

    Have a good day!

    MJ
    @Rogers_MJ

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