I have to disagree with you. Rent A Center is not a rip off .Yes, you will pay alot more for the merchandise we sell if you pay it for the whole term of the contract (which is usually a year and six months to two years for a brand new whatever you want) but if you consider the fact that if you put the same item on a credit card and made the minimum monthly payment every month you will spend a considerably larger amount of money! ( ALSO, Rent A Center will service everything that you get for free while you are paying on it AND will give you a loaner on that item until we can get it fixed for you AND you can get an extended year warranty after you have paid off your item for only $3 a week or about $156 for that whole year! Keeping in mind to replace a Tv's lamps it cost well over $600 at your local TV repair shop)
As a hiring manager for Rent A Center I try to let everyone know the disadvantages as well as the many benefits of working at Rent A Center BEFORE they are hired as so there are no surprises. If I had to guess there were some severe performance issues in that store for so many people to have lost their job or to have been demoted or worse. fired.
I really feel for you because the experience that you had is not that of your typical Rent A Center store and was probably all due to the poor management given by your former store manager, which in turn was because he or she just was not ready to run a store yet. While yes there are some things in this business that just cant be avoided, this job is not a "family friendly" type of job. You do work long hours, starting out as an entry level employee you work minimum and maximum of 48 hrs a week. No more, no less ( Which makes for a good pay check, about $28, 000 a year depending on your area) For an entry level job, I belive that is pretty good pay considering some of our other retail brothers and sisters work twice as many hours in your local mall and make half as much money. You also get two weeks of paid vacation after your first year of employment as well as great health benefits and retirement. As you move up in the company, which can be fairly quickly due to our high turnover which we are working on changing, you could make up to $40, 000 a year and not even be a store manager yet. (Of course this is due to the fact a store will only have 4 to 6 employee on average including the store manager)
As far as hitting your daily standards it really isnt that difficult or unattainable. With proper training (which you probably didn't recieve and if I had to guess it was due to staff shortages and poor management), getting to know your customers and establishing a relationship with them it becomes quite easy. In fact I rarely ever had to go to those neighborhoods or anywhere for that matter to knock on their door for money and when I did it wasn't for the money and the customers on my route knew that...its all about being just and fair. If you are, they may argue a little when you show up at their house but they know you are right and as long as you treated them with respect, they will have do the same. ( Not to count the very few _______ out there that will do whatever they want regardless of how you treat them...those poeple you just deal with and move on) If you were calling your customers 3 to 4 times a day you were doing something wrong...
If there is anyone looking for a challange and a great career I encourage you to apply at rentacenter.com. Click on the employment link or even better, put on a shirt and tie and go to a store and talk to the store manager!