Reliance Smart Gsm / balance deduction without information
I mr. Shyamakanta pattanaik, having mobile number-[protected] is an user of reliance smart gsm service from last 5years. But now a days I found unauthorized balance deduction from my number. I got information from customer care executive that balance was deducted for love tip (Last month) and for voicechat with new friends (This month) , the deduction of balance was completely without my knowledge.
The customer care executive did not give the clear information about the matter and not behaving properly. As I am an user of your company from last 5 years, I am suggesting you not to do this type of deduction of balance which is not expectable from your company and also it will decrease the company image.
Therefore I request you to look in to my matter seriously and return my deduct balance as soon as possible, otherwise customer like me will think for change of sim.
Your co-operation and interfear is highly solicited.
(Customer of smart gsm)
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