Radaris America
Reviews and Complaints

For safety purposes, I have tried to remove my Radaris online record. I singed-up for an account as required, followed the tutorial that appears on your website, searched other websites for solutions, watched suggested videos that your company provides, and even tried using different web browsers thinking that might resolve the issue. It appears the removal process has been made difficult by design which is unfortunate and unfair to consumers as everyone has a right to some semblance of privacy.

I am forwarding the Radaris customer service team a link to the record I wish to have removed so there is no confusion or excuses. Further, it's been suggested that I contact the FCC and my States Attorney General's Office to share my concerns.

Like a trillion other people, I am unable to remove the fake information on Radaris.com It even says I own 1 million dollars in property! ( I wish).

I had to create a profile (which they want) to try to remove this info and then you are supposed to enter a code for a text to verify your account. What if you do not have a US cell phone and live in another country? The text code wont be sent to another country. Then you cannot verify your account.
If anyone has a solution to this horrendous company please let me know. I have phoned them and emailed a million times and they do nothing to help.

I have requested several times throughout the past few years for Radaris to remove my information only to have it removed and to find it placed again on their website. I have been the victim of identity theft. I have had to file a police report. I have had to place fraud alerts and freezes on all of my credit files. My credit monitoring service has also informed me that my entire social security and birthdate along with my name are on sale on something called the 'Dark Web'. That is why it is critical for me to have my information removed off of Radaris and other sites. All other sites have removed my information but Radaris continues to repost even though they aware aware that I've been victimized and that posting this information can cause me further harm. I've filed complaints with the Texas Attorney General as well as the CFPB and the BBB.

Now when I tried to have my information removed again Radaris demands that I 'register' on their site and that I agree to 'Gotcha' phrases embedded within its terms and conditions. In its terms and conditions Radaris requires that I a'agree' to release Radaris from liability along with agreeing that Radaris has 'full ownership' over all of my information which I refuse to do. I never gave Radaris permission to post my information and I don't give Radaris ownership over my information and I certainly don't give up any legal rights I may have to hold Radaris accountable. I never had to register to have my information suddenly broadcast by Radaris all over Google and I should not have to register to simply have my information removed. It's a legal bullying tactic by Radaris. It's a very underhanded, illegally coercive, legal tactic.

I don't understand why Radaris simply won't take down my information and leave it down.

This company has posted slanderous lies and libelous information about me on their website. They lie and do not bother to check facts or verify any information. They libel and lie all over people and call it the truth. They say I'm related to people I've never heard of, and they report me as transgender, a LIE that anyone who has ever known me in my life will happily verify as a laughable fabrication. I was born a woman, gave birth to three children, and have never changed my orientation or organs. They simply lie for the sake of lying. Their number does not go through to any actual person, you call and a recording telling you how "honest and transparent" they are (are they effing kidding) puts you on hold and then the system hangs up on you without anyone ever answering. I have sent them nearly fifty requests in writing to have this slanderous information removed and they refuse to take any action to remove the lies. Every person who works for this lying pos company should be imprisoned. I have proudly called them every name in the book while also trying to get them to remove my information, but they deserve names worse than any I've used for endangering innocent people's lives and ruining innocent people's reputations.

I have filed a complaint with the Texas Attorney General, the FTC and the BBB regarding Radaris. Radaris has my full name, address, employment information, email, birthdate, close relatives and all of their personal information, displayed prominently on search engines through their website. This will allow anyone, nomatter how malevolent their intentions, to track me down to do physical harm to me or my family, or use my information to steal my identity.

Why I am so concerned:

I have been the victim of Identity theft multiple times and have fraud alerts on my credit file since 2003 when my information was first stolen. Since that time my information has also been taken through the Equifax Hack (Equifax confirmed this) and also through the U.S. Federal Government's hack a few years ago which the U.S. Government said was done by China.

Both Equifax and the U.S. Federal Government (Through the OPM) are paying for identity theft protection services which will only last a certain amount of time and then end.

In addition to this a few years back someone was able to file my taxes without my knowledge and I have fraud alerts with the IRS. I had to send the IRS a notarized affidavit showing that someone else filed my taxes. How were they able to do this? With information displayed publicly online through search websites such as Radaris no doubt.

Many of the security questions asked by the credit bureaus to prove my identity Radaris has displayed prominently on their website. Online. At the top of google.

And I am closely related to members of law enforcement, both current and retired, who take part in cases against dangerous people. Radaris has exposed those LINKS and familial relationships publicly on their website.

I went to the Radaris website to have my information removed and to my astonishment, Radaris requires you to 'opt in' and get a membership to do this and they also require you to agree to their terms and conditions.

What's in the Radaris Terms and Conditions?

There is one clause specifically where you have to agree that Radaris 'OWNS' all of your info and will continue to 'OWN' all of your personal info.

Without you agreeing to give Radaris FULL OWNERSHIP of all of your personal info, making it possible for them to publicly display all of your information online - they won't allow you to even request a removal of your information from their site.

I refused to do this.

Radaris has also LIED to the public by placing a clause in their terms and conditions which states that they are 'not a consumer reporting agency'. Now why would Radaris tell this lie? Becuase if they are viewed by the regulatory bureaus as being a consumer reporting agency, they are OBLIGATED by LAW to make sure all the information they publicly display about each of us is correct or they face financial penalties and can be sued.

Well, the problem for Radaris is that per a recent Federal Court Case, they ARE a consumer reporting agency. (Please see Robins v. Spokeo, United States Court of Appeals for the Ninth Circuit).

This case was eventually decided against Robins because the court said he essentially had no standing to sue WITHOUT a clearly defined HARM (job loss, etc.) HOWEVER the most important thing to note is that Spokeo and 'like companies' that are online data aggregators WERE DEFINED THROUGH THE COURT PROCEEDINGS AS BEING CONSUMER REPORTING AGENCIES.

So you are allowed to file complaints against Radaris through the FTC for incorrect information displayed and you are also allowed to SUE RADARIS if you suffer a CLEAR HARM (someone rescinds a job offer, you suffer job loss, you have a loan rescinded, etc.) due to incorrect' information displayed on the Radaris Website.

SO RADARIS IS INDEED A CONSUMER REPORTING AGENCY AND SUBJECT TO THE REGULATIONS OF THE FTC and FCRA and RADARIS CAN BE HELD FINANCIALLY LIABLE IF THEY DISPLAY INCORRECT INFORMATION ONLINE WHICH CAUSES SOMEONE TO SUFFER HARM.

So I've been attempting to reach Radaris by phone at their number 1.855.723.2747 and no answers. Ever. I've called dozens of times over a period of several days.

And Radaris has no email that you can send information to.

And frankly.. I'm too afraid to contact them through my facebook account because they are in the business of aggregating information about us and I'm sure they will pull that info into their system.

So I may simply create a fake facebook account to message them.. but I figure they will demand all of my identifying information up front and tie that fake facebook account to me in their system as well.

So it's an ongoing issue trying to get my information removed through Radaris.

Radaris has an opt out for law enforcement but not for their 'families' and those who are 'related closely' with them. And this is insufficient because one does not need to be law enforcement to suffer harm by being 'found' or having their personal address 'so publicly displayed'. One could be fleeing a dangerous spouse or partner and there are many other instances where people feel safer being LEFT ALONE.

NOTE TO THE PUBLIC:

1. Stop doing change of addresses through the U.S. Postal Service. The U.S. Postal Service SELLS this info several times a year to credit bureaus and data aggregators whose sole purpose is to keep TRACK OF US ALL.

2. Have a private mail box where you continue to get all of your mail so that nomatter how many times you move you can use the same address to get your mail and simply have the private mailbox (such as the UPS Store) forward it to you. (They don't report to data aggregators).

3. Put as much MISLEADING INFORMATION about yourself online such as birthdates and addresses and create FAKE PROFILES on social media all over the country to throw off these data aggregators such as Radaris.

3. Use phone apps which generate disposable numbers to use on all online ordering forms and social media. Only give your family your real phone number. Don't use it anywhere else.

4. Have a disposable fake email address (Radaris says this isn't allowed but they don't know what's disposable or not) to communicate with Radaris and others. Radaris will only snapshot and SELL your email address in the first place if they have the real one.

5. FILE AS MANY COMPLAINTS AS YOU CAN WITH YOUR STATE'S ATTORNEY GENERAL, THE BBB, THE FTC, AND THE MASSACHUSETTS STATE ATTORNEY GENERAL TO COMPLAIN ABOUT RADARIS. WRITE YOUR CONGRESSMAN.START PETITIONS. SOMETHING MUST BE DONE TO STOP THESE COMPANIES WHO HAVE PLACED THE DOLLAR ABOVE OUR PERSONAL PRIVACY AND SAFETY.

I will continue to fight Radaris to have my information removed as it endangers my life and those of my family.

I contacted Radaris in March of 2018 to please provide instructions on how to COMPLETELY REMOVE my personal information. You have to register with the sight to manage your profile they created for you without your permission. Of course, they set it up this way so you have to give them your CURRENT PHONE NUMBER AND EMAIL ADDRESS SO THEY CAN SELL IT!

Someone responds to my email with removal instructions. I tried AT LEAST FIVE TIMES TO DELETE MY INFO and it's still there! I contacted them AGAIN and they are yet to respond. It's like the MORE I want my info gone, the more they want to keep it there. Very unethical company. Every other site I had to contact someone for removal of my info, they made it pretty easy and straightforward.

I have successfully removed my profiles from ALL sites I found my name, address, etc. but this one is problematic. I complained to the BBB and RADARIS said they would gladly remove my info if I just send them an email, and they DID NOT DELIVER, which really angers me.

It's really a shame there is no legislation in place to forbid these practices of sharing personal info without the owner's consent. Looks like someone will have to be murdered for that to actually happen.

All I want this company to do is either delete my info or ALLOW ME TOI. It's really not much to ask, as this is MY personal information who I only want my close friends/family to have.

I have tried in every way possible to have my information removed from Radaris. The company does not allow my personal information to be taken off the site. They will only allow a certain number of records to be removed. They put the information right back up on their site. They are irresponsible with their information. They have me related to people and places I don't even know. This company needs to be sued. I have someone stalking me and thanks to Radaris. I have to keep moving and changing my number.

They don't provide any unique information. All they can give you is already known, it can be easily found. But it doesn't mean they won't ask for money. Naive customers pay for this willing to get something they don't know about.
I checked some information twice for free and didn't find something I wasn't aware of. Asked other people who paid for the service, they said the same, they regretted they just wasted money. So don't be like them. Don't pay for a zero service.

Guys, if you're about to make an account on their website, please don't. Or you will regret it soon.
Why? Well, because it's impossible to get rid of this. So be prepared that your personal information will stay there forever. I made a terrible mistake when made an account and now I don't know how to delete it. Their instructions don't work. I called and wrote them numerous times and all of this was absolutely useless. And look through other reviews. Most of them are about the same issue. It's a reason to think twice before signing up.

For more than a week I have been trying to opt out of this website. I have followed their directions very carefully but have not been given the necessary verification code to control the information.
They do not respond to customer service emails or phone messages. They have a recording that never connects and warns that due to volumn, there may be no response.
The only thing else is snail mail which i have sent but of course received no response.
I want them to get back to me. There is no accountability. There are other sites that cannot remove information unless I remove it from radaris first.

I ran a report on myself. It had my age, address, family members, and friends completely wrong. I asked them to remove my information from their site and Google which they said they would do 3 months ago. Nothing has changed. These people need to be reported to the DOJ and more as they are scamming people and I would bet ruining people lives by posting negative things about someone that are untrue. They should be put out of business.

Misinformation a ton. Wrong ages, wrong addresses, has my family related to people we are not.
I have tried contacting radaris via phone I left voicemails, sent emails and no response or just an automated removal directions email which doesn't address any of the problems

Myself and my grieving father (I lost my mother to lung cancer this past year)... While trying to care for my dying mother started receiving a river of collection agency calls saying I was married to someone I don't know or that these people lived with my father, etc.
I have tried to contact radaris for 2 years now. I email. I call and get pushed to a voicemail. I fill out complaint forms on their page... And all I ever get is some ridiculous link to a page removal link of which I can not use for these problems. Misinformation stays up long enough and it gets recycled over the internet. When I had a problem like this in the past radaris was quick to fix the problem.
Did they get bought out in the last 2 years?
I am single and 41. Not married and not 50. And not related toi a cluster of people who they have me listed as related to... And I have laredy had to deal with to other sites trying to recycling this crap.
And then there is a new site marriagedatausa.com saying I am married and lived in a place for 15 years (in the usa) of which I never lived at. I am single.
And I was living in europe for 5 of those years. Lol
How wrong can you get!
Plus the informational attachment to people I do not know, has compromise my quality of life (collection calls/mailers for strangers) and could potentially compromise my career and or relationships.

I had a profile on Radaris website, but I decided to remove my information so I contacted their support and asked them to delete all the information about me. They said sure and promised to remove everything. But they actually lied and did absolutely nothing, my info is still on the site and I have no idea how to delete it, because it is absolutely impossible without support help! I'm very disappointed!

What I've found extremely aggravating about Radaris is that even though you have asked them to remove your info, months or years after you think your info has been permanently removed, it will probably appear again. This is most likely to happen if your name is the same as someone else's and the other person lives in the same state as you. Radaris will conflate info--shows you how accurate they are.

But as terrible as Radaris is, they aren't as unethical as ReverseIT.us. ReverseIT has a privacy policy saying your info will be removed, but they aren't honoring their own privacy policy.

This company collects information from the web and uses your picture without your consent on their website. It's very difficult to contact them because there is no phone number or working email in their website. Do never send them any more personal information. They require these details to get your account removed, so it's a scam. They will just have more information of you in their record and they will sell it. If you want to make all your detailed information public then this website is just for you! I emailed them yet again about this and they never responded. This is unacceptable.

I received a thank you for your order after it went through and a message to look for an email in my inbox. A message never arrived and when i try to login it does not recognize my email address. I have no order number as a result. I have sent them a message but if the system does not recognize my account and i do not have a confirmation number it does not look good. I have never had this happen and felt it worthy of a complaint. I wanted access to the report i ordered as well as a 3-day trial membership as offered. I do not like giving out my personal information as it is and this makes me really nervous. My email is [protected]@gmail.Com
thanks manuel paiz

My father wanted to find his old friend and we decided to use the website www.radaris.com. We registered on the website and posted our personal info, and after several weeks we received email from them. They told to call them, because they found father’s friend. We tried to call them for several days, but no one replied. Also they ignored our emails. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

I have contacted this website many, many times requesting that they remove my late husband's information (John V. Dietman). Now, instead of removing his listings, they have added several more (see attachments).
My husband was a very private person who diligently strove to keep his information off the internet. Were my husband still alive, he would have been mortified (no pun intended) to see his information published on the internet. His death has not changed this circumstance, nor does it excuse any website from trampling upon his former humanity. Out of respect, his wishes must be honored.
Mary E. Dietman, Grieving Widow