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Publishers Clearing House


junk products

Complaint Rating:  91 % with 11 votes
91% 11
Contact information:
Publishers Clearing House
United States
I ordered from pch earrings that were very cheap looking & fell apart when I tried to use them. I also ordered a guitar back in nov. as a x-mas present. I received 1 notice a couple of weeks later that said it was on back order. as of jan., I still have not received it!

I want pch to stop sending me their "fliers" and junk mail. their products are junk!!!
Complaint comments Comments (7) Complaint country United States Complaint category Jewelry & Watches


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N  10th of Dec, 2009 by    0 Votes
Hello. This is Chris Irving from the Consumer Affairs group at Publishers Clearing House. We were concenred to read of your unsatisfactory expericne with our company. We have been in business since 1953 and customer loyalty and satisfaction have been the key to our long term success. You may contact us directly, toll free, at 800 - 645 - 9242 and we will be happy to resolve any concern you have. Our policy is to remove anyone who asks from our mailing list at once. Any product that does not meet with satisfaction is backed by a full money back gurantee. We hope you will take advantage of the customer satisfaction policies we have in place.


Chris Irving
Asst Vice President, Consumer Affairs
Publishers Clearing House
N  27th of Mar, 2010 by    0 Votes
I have bought items from Publishers Clearing House for a long time and been generally satisfied, but...

In PCH email campaigns they sell a myriad of items other than magazines. One of them is called "5 Heart Shaped Angel Blessing Stones" and they qualify this saying that it is polished acrylic. To a reasonable person you might assume that this is casting rosin. That was my assumption. NOPE, what I got when I ordered was el cheapo two piece plastic shells with a small plastic angel figurine inside, similar to the cheap gumball machine toys. They charge over $16 (with s&h) for these pieces of junk.

I tried to find a complaint form or address at PCH.com but thet have insulated themselves very well. Each time you think you have found a complaint form, it recycles you to another FAQ page. So I complain here.

Does anyone at PCH actually examine the junk they sell? These "Angel Blessing Stones" are nothing of the sort.
A  17th of Apr, 2013 by    +1 Votes
Agree and never know how big the pr is til you receive it!
N  28th of Jul, 2014 by    +1 Votes
I agree that Publishers Clearing House sells Junk. I bought a Mickey Mouse watch from them, and soon after wearing it, the watch band started falling apart. I have had to super glue it 3 times. How many more times do I have to glue it. I also bought an Angel Light from them. The light did not work. They sent me a replacement. I tested it and it worked, but I haven't tried it since because I have very little faith in the product. I bought an Electric Razor which could be cleaned with water if necessary. Well, the razor only lasted a few months. The metal mesh over the cutting blades came apart and cut up my face. And, it doesn't charge properly any more. I recently bought a trio of flashlights from them. On the large flashlight, one of the springs that hold the batteries in fell off. I haven't tried the smallest flashlight yet. I have purchased other itmes which I am not happy with. The only item that I have been happy with are the duffle bags that I purchased. I doubt that I will puchase anything else from them. It's just throwing away money, and I don't have money to throw away when I'm trying to live on a small social security check.
N  18th of Nov, 2015 by    +1 Votes
The towel set I ordered was way overpriced for the quality and the shipping was over board, as well. The towels were very thin and I had hopes that after washing and drying they might fluff up, but they looked worse.
A  13th of Feb, 2016 by    +1 Votes
PCH sells items that stores will not sell. They are cheaply made items from China, and they know it. They should be ashamed of themselves for doing this but then again the only thing they care about is profit. Not to mention, way over priced.
N  2nd of Jan, 2017 by    0 Votes
I have two items purchased fromPCH recently, staple gum that will not work and the other the Copperno stick Frying pan guaranteed not to scratch, that has scratched. I would like a full refund for the price of these two products. I purchased many Chrisrmas presents for. pCH this year. Sure recipients of gifts will not have problems with their gifts.
Totally not a satisfied customer now.

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Publishers Clearing House / PCH.com Logo Publishers Clearing House / PCH.com
Customer Care Service
101 Winners Circle
Port Washington
New York
United States - 11050
+1 800 459 4724
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