Popeyes Chicken / store #11504

All, I visited your store in Pflugerville Texas after church on Sunday November 6th 2016. First my family order of chicken strips took over 45 minutes to complete. This was after waiting the drive thou line for over 5 minutes first, then walking into the restaurant to make my order. I might add as I waited there were 3 other customers that left the store. One even demanded a refund.
I'm not complaining about the young men and woman that were trying their best to serve the customer. In my opinion the root cause of the slow service was a total lack of leadership or leadership that gave a rat's butt about serving the customers.
I have liked Popeye's chicken since my time in the military, however this experience has completely turned me off as a customer. My family will not be visiting any of your chains in the future.

Nov 07, 2016

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